Luther Bloomington Acura Subaru

Disappointed I know you will think this is trivial, but, when I brought my car in for the 30,000 mile check someone forgot to reset the reminder notices so I conti I know you will think this is trivial, but, when I brought my car in for the 30,000 mile check someone forgot to reset the reminder notices so I continued to get messages on the screen that various maintenance items were required. This is a very simple step in completing this service so it makes me wonder what other items may have been missed. More

Reliable I can always count on my vehicle being taken care of in a professional manner. The staff are always friendly and accommodating yet do not try to overs I can always count on my vehicle being taken care of in a professional manner. The staff are always friendly and accommodating yet do not try to oversell me on services. It usually takes longer than they say it will though. More

Accelerated Service Lane Tried the accelerated service Lane Saturday morning. 2 hours to get an oil change, not so accelerated... probably better off setting an appointment t Tried the accelerated service Lane Saturday morning. 2 hours to get an oil change, not so accelerated... probably better off setting an appointment time next time More

Tire hole patch fix, new filter and new battery. I went in not knowing what was going on with my car. With Joes assistance in what services needed to be done as well as what things came up, Joe work I went in not knowing what was going on with my car. With Joes assistance in what services needed to be done as well as what things came up, Joe worked hard to make sure everything went right as well as made sure I got the best deal possible. Wouldn’t go to an other subaru dealership to get service done, I love how well I feel taken care and how great of a job they do with my car! More

Service Visit I always bring my Acura back to Bloomington Acura to be serviced. Trusted, honest, and knowledgeable staff that is willing to go above and beyond to h I always bring my Acura back to Bloomington Acura to be serviced. Trusted, honest, and knowledgeable staff that is willing to go above and beyond to help...won’t go anywhere else! More

Great service It was busy. Justine became available and offered to help though she wasn’t in used car sales. She did everything very well and went at length to get It was busy. Justine became available and offered to help though she wasn’t in used car sales. She did everything very well and went at length to get us taken care of. Highly recommended. More

Excessively long waiting time It took 2 1/2 hours just for an oil change, and they forgot to change my air and cabin filters. They never remember that I have an extended service pl It took 2 1/2 hours just for an oil change, and they forgot to change my air and cabin filters. They never remember that I have an extended service plan. They refuse to make appointments for oil changes. More

Outstanding service My sales person, Shirl, was friendly, very knowledgeable and not pushy with her presentation of the vehicles that I was interested in driving and poss My sales person, Shirl, was friendly, very knowledgeable and not pushy with her presentation of the vehicles that I was interested in driving and possibly making a deal. More

Professional and friendly service Excellent service provided by all we meet with in a professional and friendly manner. No pressure to buy. Our sales person Ross was responsive to all Excellent service provided by all we meet with in a professional and friendly manner. No pressure to buy. Our sales person Ross was responsive to all of our questions. More

Great service Took my car in 2 times, first time because I had an airbag light on. They not only investigated the air bag light, but threw in routine service stuff Took my car in 2 times, first time because I had an airbag light on. They not only investigated the air bag light, but threw in routine service stuff which I had booked for 3 weeks later. Brought my car in for other issues found during the first appointment, and was told it would be ready the next day, so I took a loaner. I had forgotten my apartment keys were on the same keychain as my car keys. So I frantically drove back to the dealership to get them. I found out my car was actually finished and got my car back, not just my apartment keys. More