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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

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3,940 Reviews

3,940 Reviews of Luther Bloomington Acura Subaru - Service Center

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November 20, 2021

The helper was very friendly and informative. However I can't get the 100% oil information to return to what it should be. The manual was no help. More

by HDUNGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SkyLynn Dunkley
November 19, 2021

Excellent people and excellent service. Service Advisor Derrik did an outstanding job keeping me informed of the progress. I will be coming back. More

by mike.marcotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anatoliy Kamenov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrik Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

Service was polite and professional even when I drove into the wrong building. The mechanic's video was cool. More

by kmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

Staff was very respectful and professional. Loved the online pay and the video walk around. More

by GARRISONS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

They listened to my concerns and u appreciate this very much ! The timing could have been a little shorter but I was patient More

by J.DAHLQUIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

Chris was very helpful and great to work with! He said was a newer employee More

by HOCHFELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
November 19, 2021

Bloomington Acura Subaru service staff is courteous, thorough, and speedy! I was very impressed with my first accelerated service appointment. More

by HIGHISLANDARENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
November 19, 2021

Loved my video of parts of my car that I never get to see! Great service, always courteous and understanding. The loaner I used was wonderful-- hesitated bringing it back... More

by CSTERLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Sorenson, SkyLynn Dunkley
November 19, 2021

service was great. Disappointing that staff not wearing masks when this state is now the hotspot for COVID in the country More

by Jkarenjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not sure
Dec 01, 2021 -

Luther Bloomington Acura Subaru responded

Hi Karen. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. We appreciate your feedback and I have since e-mailed you to further discuss your concerns.

November 19, 2021

Very professional and thorough. Also included a detailed inspection of the undercarriage via video and a multi-point vehicle inspection report. Service personnel courteous and informative. Staff is obviousl More

by HTEBBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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