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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

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3,940 Reviews
Call Service Center (612) 326-3859

3,940 Reviews of Luther Bloomington Acura Subaru - Service Center

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October 02, 2021

Ready at my appointment time. Communicated and I love the text payment feature. Great job More

by MICHAEL.KERSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 02, 2021

They attempted to address the problem , but the conditions could not be replicated. Representatives were friendly, not overly hopeful. More

by PEGLOZEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 02, 2021

I had a cracked touch screen. New replacement was expensive so Alex spent time searching for used parts and ultimately was able to find a solution that saved me money. Work was done well and service More

by Kevin MN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 01, 2021

The representative was Friendly quick and efficient. Very helpful showing me how to use car play More

by andy_d_john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2021 -

Luther Bloomington Acura Subaru responded

Hi andy_d_john. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Excellent to hear that Michael Dao took fantastic care of you during your service and helped you with this! We appreciate your business and look forward to seeing you again soon for your next servicing needs. Have a great weekend.

More
October 01, 2021

Fixed my problem as promised and on time and they were friendly and reasonable and expert More

by davewolsen
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Newstrom
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Oct 01, 2021 -

Luther Bloomington Acura Subaru responded

Hi davewolsen. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. That is wonderful to hear that Alex and his team proactively took great care to ensure your service was completed in a timely manner to your complete satisfaction. We appreciate your continued support and look forward to working with you again soon. Have a delightful weekend.

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September 30, 2021

Quick service. Efficient and able to rectify the issue and the single visit. Would recommend More

by Lsat1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2021 -

Luther Bloomington Acura Subaru responded

Hi Lsat1981. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear Randy and his team provided a great service experience to your complete satisfaction! We appreciate your continued support and look forward to working with you again in the future for any servicing needs. Have a wonderful weekend.

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September 30, 2021

Good service, clean facility. I especially appreciated the quick turnaround on my car and the loaner vehicle. More

by edward.j.wick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2021 -

Luther Bloomington Acura Subaru responded

Hi edward.j.wick. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Great to hear your service experience with Mitch met your expectations! We appreciate your business and look forward to working with you again soon. Have a wonderful weekend.

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September 30, 2021

Good follow through on questions. Waiting area is nice. Like the dog pictures. Environment somewhat sterile. More

by Sklaessy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Alas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2021 -

Luther Bloomington Acura Subaru responded

Hi Sklaessy. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear Leo took great care to provide an exemplary service experience to your complete satisfaction, and you enjoyed the new Subaru facility! We appreciate your business and look forward to working with you again in the future. Have a wonderful weekend.

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September 30, 2021

Fourth time bringing in my car for the same issue. Very frustrating! Nice staff. Glad I can get a loaner. More

by hlknueppel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Larson
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September 30, 2021

Very polite and fast service! The staff was friendly and tended to all of my needs. More

by GILMO005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nhu Le
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Oct 01, 2021 -

Luther Bloomington Acura Subaru responded

Hi GILMO005. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Fantastic to hear that you had such a wonderful service experience with Nhu and her team. We appreciate your patronage and look forward to working with you again soon. Have an excellent weekend.

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