Back

Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

4.5
3,940 Reviews

3,940 Reviews of Luther Bloomington Acura Subaru - Service Center

Sort by
May 05, 2021

I worked with Mitch Rose in the service department. Based on my description of the noise my car was making he diagnosed the problem immediately. He was helpful, knowledgeable and respectful. He answ More

by mc.anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mitch Rose
May 11, 2021 -

Luther Bloomington Acura Subaru responded

Hi mc.anderson. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your experience with Mitch Rose. I am delighted to hear that he was able to quickly resolve the concern to your satisfaction and provide a fantastic service delivery. We appreciate your support and look forward to working with you again soon. Have a wonderful day.

May 05, 2021

We were Impressed with the facilities and cleanliness of the new building. All personell we were involved with were professional and courteous. Added extra work to be done and you were able to accommodate u More

by jim@times2design.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Flores
May 11, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon jim@times2design.com. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit to our new Subaru facility. Wonderful to hear you had nothing short of a stellar experience with our staff and had a great overall visit. We appreciate your patronage and look forward to working with you again soon. Have a wonderful day.

May 05, 2021

I was treated well and my service was done in a reasonable amount of time. The waiting area was clean, spacious, and comfortable. It was my first time getting an oil change for my new car and the s More

by CFRASER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember. Everyone I worked with would get 5 stars.
May 11, 2021 -

Luther Bloomington Acura Subaru responded

Hi CFRASER0. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your recent visit. Very pleased to hear everything went well accordingly to your expectations. We appreciate your support and look forward to working with you again soon. Have a great day.

May 04, 2021

Great service! Friendly customer service, complimentary car wash, and overall friendly and professional staff. Would recommend to others or friends, and will return for future service. More

by Prule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anatoliy Kamenov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Luther Bloomington Acura Subaru responded

Hi Prule. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review! Very pleased to hear that your experience was stellar. We appreciate your continued support and surely look forward to working with you again soon. Have a splendid day.

May 04, 2021

I have used the service here soon after I purchased the car. They have always been responive to my concerns and questions. This round was the replacement of my left rear brake light. I was not available More

by carolynhoolahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Flores
May 11, 2021 -

Luther Bloomington Acura Subaru responded

Hi carolynhoolahan. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. Very happy to hear everything went well! We appreciate your business and look forward to working with you again soon. Have a wonderful day.

May 02, 2021

Great service, like the new digs, Tyler N. was very personable and respectful. I needed a loaner for a few days at no charge. Service was excellent, More

by paloher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Luther Bloomington Acura Subaru responded

Hi paloher. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for taking the time to provide a review for your recent visit with Tyler. Delighted to hear that he provided you with a stellar service experience and that you thoroughly enjoy our new Subaru facility. We appreciate your business and look forward to working with you again soon. Have a wonderful day.

May 01, 2021

Great service. Very communicative and customer oriented. Prices reasonable. Tyler was very helpful. Sevice area clean. Protocols carefully observed. Loaner vehicle super fun to drive. More

by goldman0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Luther Bloomington Acura Subaru responded

Hi goldman0. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you kindly for your review in regard to your recent visit with Tyler. Pleased to hear everything went well from start to finish. We appreciate your patronage and look forward to working with you again in the near future. Have a splendid day.

May 01, 2021

Every one did a great job. I was promptly greeted and treated fairly. I was pleased with my experience. I will definitely return to the service department again. More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Alas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Flores, SkyLynn Dunkley
May 05, 2021 -

Luther Bloomington Acura Subaru responded

Hi Alex. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your experience with our Service department. Very happy to hear that your visit went accordingly and to your complete satisfaction. We appreciate your support and look forward to working with you again soon. Have a wonderful day.

May 01, 2021

Gave my coonhound an outback chew toy the same color as mine. I got great rental car while mine was in the shop. 2021 Touring. More

by c130jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nhu Le
May 05, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon c130jake. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent service experience. Excellent to hear that your visit went well and that your dear coonhound was able to have a matching Outback of their own! We appreciate your loyalty and look forward to working with you again soon. Have a great day.

May 01, 2021

Service completed in a timely manner and Andrew explained in detail of all that was needed. Cheryl and I said we would buy a car from Andrew if he was in sales. Andrew is very good service representative f More

by cooper.keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Larson
May 05, 2021 -

Luther Bloomington Acura Subaru responded

Hi cooper.keith. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your visit with Andrew. Thrilled to hear that he provided you with nothing short of an exemplary experience and that you are very happy with his professional service delivery. We appreciate your loyalty and look forward to working with you again soon. Have a fantastic day.

...
171
...