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Luther Bloomington Acura Subaru - Service Center
Minneapolis, MN
3,940 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,940 Reviews of Luther Bloomington Acura Subaru - Service Center
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April 30, 2021
I’m on my sixth Outback from them- service and dependability top notch. Need I say more? Like their new building - finally some space. Waiting for COVID to be over. dependability top notch. Need I say more? Like their new building - finally some space. Waiting for COVID to be over. More
by troutchaser
Employees Worked With
Other Employees :
Marisa Karoff, Victor Flores
April 30, 2021
Service available at my convenience,no appointment needed. Complete, thorough evaluation of my vehicle and prompt attention to issues which needed to be resolved. Great customer service in a friendly needed. Complete, thorough evaluation of my vehicle and prompt attention to issues which needed to be resolved. Great customer service in a friendly environment ! More
by PAW
Employees Worked With
Jacob Yeh
April 30, 2021
Service available at my convenience-no appointment needed for regular oil change. Complete thorough evaluation of my vehicle. Great customer service in friendly environment. I like new Subaru building! for regular oil change. Complete thorough evaluation of my vehicle. Great customer service in friendly environment. I like new Subaru building! More
by vlad
Employees Worked With
Marisa Karoff
April 30, 2021
The new facility with outside waiting area made for a pleasant wait. Everyone I encountered in the service area was very helpful. Scott came up to get me when the service was finished and walked me down pleasant wait. Everyone I encountered in the service area was very helpful. Scott came up to get me when the service was finished and walked me down to his desk and made sure they brought my car around. More
by thehannafamily
Verified CustomerEmployees Worked With
Scott Nemitz
April 30, 2021
My service was handled very professionally. The communication throughout the process was terrific. I appreciated the honest/straightforward manner in which my service options were presented. Randy communication throughout the process was terrific. I appreciated the honest/straightforward manner in which my service options were presented. Randy did an excellent job answering all my questions. Thank you for the loaner vehicle as well! More
by DOUGLAS.BAIRD
April 30, 2021
This place is ridiculous. At least this time it didn’t take 5+ hours for an oil change like it did last time (this time 1.5 hours). My Subaru computer system is also dumb and won’t let me set the clock (i take 5+ hours for an oil change like it did last time (this time 1.5 hours). My Subaru computer system is also dumb and won’t let me set the clock (it HAS to be set by the dealership). I asked for it to be set because of daylight savings and they didn’t do that. So now I get to have the clock wrong until next daylight savings. They also tried to charge me $600 for services I already paid for, but when I complained they gave me lower services for “free” (again, I already paid when I leased my vehicle). I cannot wait for my lease to end so I can be done with this dealership/service center forever. But hey, they have a new building and that’s nice I guess. 🙄 More
by Ihaoad
Employees Worked With
Do not remember
April 29, 2021
Service was prompt, friendly, efficient and straight forward. Thank you Jacob Yeh! The waiting area with outdoor deck-great! Loved the cappuccino! A five star rating all around. forward. Thank you Jacob Yeh! The waiting area with outdoor deck-great! Loved the cappuccino! A five star rating all around. More
by CAROLYN PERRY
Employees Worked With
Jacob Yeh
April 29, 2021
Mike Dao made sure my service visit went smoothly. I'm very happy with the new set of tires - my car is driving beautifully and feels brand new! very happy with the new set of tires - my car is driving beautifully and feels brand new! More
by emoir1
Employees Worked With
April 28, 2021
Great communication with my service advisor. Everything was completed on time and on schedule. I was advised on additional work that needed to be done and what the future cost of those repairs would be. Th was completed on time and on schedule. I was advised on additional work that needed to be done and what the future cost of those repairs would be. This is very helpful. More
by jlavine
April 28, 2021
Very positive experience. The Service Writer I worked with was very informative and helpful. I would recommend this dealership for service very quickly. Thanks and have a great day. with was very informative and helpful. I would recommend this dealership for service very quickly. Thanks and have a great day. More
by BILLY2G
Employees Worked With
Nhu Le
