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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

4.5
3,940 Reviews
Call Service Center (612) 326-3859

3,940 Reviews of Luther Bloomington Acura Subaru - Service Center

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April 28, 2021

Just perfect!! The new facilities were great. Impressed with new tech improvements. The lounge area and facilities were very relaxing. Appreciated help with using some of the cars equipment. Will definitel More

by hmlekoday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa Karoff
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Apr 28, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning hmlekoday. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your experience with Marisa! Pleased to hear that our new Subaru facility and brand new amenities have been very well received by you, along with the fantastic service delivery. We appreciate your loyalty and look forward to working with you again soon. Have a wonderful day.

April 28, 2021

It was a pleasure to visit and love the new space! Always love checking in with our favorite sales person eight years running, Amy Anderson! More

by BEKSTER007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa Karoff
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Apr 28, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning BEKSTER007. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear the brand new amenities our new Subaru facility has to offer ensured an exceptional visit and the opportunity to see Amy. We appreciate your support and look forward to working with you again soon. Have a fantastic day.

April 27, 2021

Very kind and professional people at this location. They explained in detail what my Outback service entailed and I am pleased with their work. Highly recommended! More

by cjward13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Larson
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Apr 28, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning cjward13. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your visit with Andrew. Glad to hear everything went exceptionally well to your expectations and satisfaction. We appreciate your support and look forward to working with you again in the future. Have a great day.

April 26, 2021

I went in for a recall issue. It was handled efficiently and effectively. It was great to have such a wonderful place to wait and with Beverages and snacks. More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Rose
Other Employees : Mitch Rose
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Apr 28, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning Barb. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your recent service experience with Mitch. Happy to hear everything went to your complete satisfaction. We appreciate your business and look forward to working with you again soon. Have a wonderful day.

April 26, 2021

Express service, easy in/out, friendly staff, cool new technology in place made it super efficient. As I drove in it automatically checked my alignment, took digital images of all 4 tires and measured the More

by BLINDGUY27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning BLINDGUY21. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your experience with Michael. Splendid to hear the entire process went smoothly and to your complete satisfaction. We appreciate your patronage and surely look forward to working with you again soon. Have a fantastic day.

April 25, 2021

Excellent service, great oral and virtual communication and feedback. Car was returned on time and ready to roll! Thoroughly recommend this dealership to my friends More

by johncfanner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning johncfanner. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your service experience with Tyler. Fantastic to hear everything went exceptionally well to your expectations and satisfaction. We appreciate your support and look forward to working with you again in the future. Have a great day.

April 25, 2021

Great professional job by Jacob yeh timely friendly very nice waiting area spaced out my visit was very nice 25 words for this review is more than enought More

by Rersbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob y
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Apr 28, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning Rersbo. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your service experience with Jacob! Happy to hear everything went well to your expectations. We appreciate your business and look forward to working with you again soon in the near future. Have a great day.

April 24, 2021

Victor is terrific.I felt I was given excellent service. Victor is terrific. I felt I was given excellent service. I was informed during my wait as to the progress. The new facility was comfortable. More

by MAJERCROOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Flores
Report | Print
Apr 27, 2021 -

Luther Bloomington Acura Subaru responded

Hi MAJERCROOK. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your experience with Victor. Happy to hear he met your expectations to ensure you had a nothing short of a stellar experience. We appreciate your patronage and look forward to bringing you many more years of excellent service. Have a wonderful day.

April 24, 2021

Express service was prompt, efficient and professional. I was kept informed about the issues identified and time needed. New waiting area was fantastic... thinking I should work from there more often! More

by MSP Subaru Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mullenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning MSP Subaru Owner. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. Very happy to hear that you thoroughly enjoyed the brand new amenities our new Subaru facility has to offer! We only want the best for our guests and am very pleased your service went exceptionally well. We appreciate your loyalty and surely look forward to seeing you again soon for your next servicing needs. Have an excellent day.

April 23, 2021

Very pleasant experience. You are kept aware of the progress of your car. Beautiful new building. Very comfortable and good refreshments. I drive 100 miles to get my service done but it is worth it More

by DMJOHNSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Flores
Report | Print
Apr 27, 2021 -

Luther Bloomington Acura Subaru responded

Hi DMJOHNSO. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit to our new Subaru facility. Pleased to hear that every aspect of your visit made it possible to make the 100 mile trip worthwhile. We appreciate your support and look forward to working with you again soon. Have a great day.

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