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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

4.5
3,940 Reviews
Call Service Center (612) 326-3859

3,940 Reviews of Luther Bloomington Acura Subaru - Service Center

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April 15, 2021

They were prompt. Easy to book a service appt. They were professional. Answered all my questions. I really have nothing more to say about my experience More

by momag50
Recommend Dealer
Yes
Employees Worked With
I can't remember
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Apr 20, 2021 -

Luther Bloomington Acura Subaru responded

Hi momag50. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for taking the time to provide a review about your recent service experience! Happy to hear everything went well. We appreciate your business and look forward to working with you again in the future. Have a fantastic day.

April 13, 2021

Leo welcomed me Leo was helpful and explained what service needed to be done. Leo showed me where I could wait in the new facility More

by jkronlokken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Alas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon jkronlokken. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit with Leo. Delighted to hear that everything went well from start to finish. We appreciate your business and look forward to working with you again soon. Have a wonderful day.

April 12, 2021

From beginning to end everyone was professional. My questions were answered and no surprises at the end. Service work completed in a timely manner and ready for pick up as requested. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Flores
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Apr 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon Mary. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very happy to hear your service experience was able to fully meet your expectations. We appreciate your business and look forward to working with you again soon. Have a great day.

April 12, 2021

I have had Acura’s since 1987.One of the reasons that I I have had Acura’s since 1987. One of the reasons that I keep buying Acura’s is the service department at Bloomington Acura. My mechanics name is Dan More

by asiegman239
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2021 -

Luther Bloomington Acura Subaru responded

Hi asiegman239. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for the long-time loyalty with us here! Glad that Dan has proven to be reliable as your main technician to continuously provide exemplary repairs for many years. We appreciate the support and look forward to bringing you many more years of excellent service.

April 12, 2021

Amazing service, good value, beautiful facility. Victor in service was great. Super coffee and WiFi. Excellent COVID protocol. Close to REI for a little shopping More

by PL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Flores
Report | Print
Apr 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon PL. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your visit with Victor. Happy to hear that your visit met your expectations! We appreciate your support and look forward to working with you again soon. Have a wonderful day.

April 12, 2021

Great service. Very thorough explanations as to what was needed. Nice place to wait and great attention to my particular needs while doing so. All in all a very good experience. Thanks to Jacob Yeh. More

by dlt3971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Yeh
Report | Print
Apr 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon dlt3971. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your service visit with Jacob Yeh. Pleased to hear he provided you with nothing short of an extraordinary experience. We appreciate your business and look forward to seeing you again next time around. Have a great day.

April 12, 2021

This is my second Acura and have been doing all my services for the past about 15 years I am very happy with the dealership. More

by tim
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2021 -

Luther Bloomington Acura Subaru responded

Hi tim. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. Honored to hear that we have continued to be your reliable Acura facility for the past 15 years. Is there anything Alex could have done differently to be rated 5-stars for your visit? Feel free to e-mail me directly at: lisa.mullenberg@lutherauto.com to let me know. We appreciate your long-time patronage and look forward to working with you again in the future. Take care.

April 12, 2021

Beautiful new service center, great cappuccino(!), prompt, professional service on my car, and Mike Dao was terrific! Highly knowledgable, great communicator and very helpful! Highly recommend! More

by Sal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon Sal. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. Thrilled to hear you thoroughly enjoyed your stay in our new Subaru facility. Glad to hear Mike took excellent care of you to your complete satisfaction. We appreciate your loyalty and look forward to working with you again soon. Have a great day.

April 11, 2021

I spoke with Randy about the power steering issue I was having in my TSX Sport Wagon. Randy took cache of everything in a very efficient manner. I could not be more pleased! Thank you so much! More

by kerolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Larsen
Other Employees : Randy in the service department
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Apr 12, 2021 -

Luther Bloomington Acura Subaru responded

Hi kerolf. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about the satisfying service experience with Randy. Glad to hear he was able to resolve the concerns you had. We appreciate you stopping in and look forward to working with you again in the future. Have a wonderful day.

April 11, 2021

I scheduled and completed a new battery with Nhu. It went smoothly and she checked out the warranty status of my dead battery. Very conscientious. More

by JJDUDYCHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nhu Le
Report | Print
Apr 12, 2021 -

Luther Bloomington Acura Subaru responded

Hi JJDUDYCHA. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your experience with Nhu. Delighted to hear that she was able to provide you with nothing short of an extraordinary experience while you were in. We appreciate your support and look forward to working with you again soon. Have a fantastic day.

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