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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

4.5
3,940 Reviews

3,940 Reviews of Luther Bloomington Acura Subaru - Service Center

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March 11, 2021

Service department great! I had my little girl with me and the service depart helped me move car seats with checking and when picking up. They were extremely friendly and professional! Would highly reco More

by ABENSO12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Mar 12, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning ABENSO12. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review about your recent visit. Thrilled to hear that you were enthusiastically accommodated and had a stellar experience from start to finish. We appreciate the recommendation and hope to bring you many more years of fantastic service experiences. Have a great weekend.

March 10, 2021

Tyler was courteous and professional, and sent me a text message when the service was compete. Luther Subaru is a leader in thoughtful, professional service. More

by VIZENOR
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Luther Bloomington Acura Subaru responded

Hi VIZENOR. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review. Pleased to hear that Tyler provided an all-around wholesome experience for you from start to finish. We appreciate your kind words, support and loyalty. We look forward to seeing you again soon. Have a wonderful day.

March 10, 2021

Wonderful new facility and great people as usual. Randy and Alex are the best rep. The new guy Yeh is great too. Thanks for the good service. More

by svx94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
Mar 11, 2021 -

Luther Bloomington Acura Subaru responded

Hi svx94.This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura. Thank you for your review. Great to hear that Randy, Alex and Jacob provided you with professional and excellent experience. We appreciate your support and hope to see you again soon. Have a wonderful day.

March 10, 2021

The service was good and on time. The people were friendly. The waiting room was clean and provided drinks . It was comfortable waiting. The time went fast. More

by Ester Greyzdorf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember
Mar 12, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning Ester. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review. Pleased to hear that your recent service experience went well to your satisfaction. We appreciate your patronage and look forward to seeing you soon for your next servicing needs. Have a great day.

March 10, 2021

We dropped the car off the night before as 6:30 am is way too early. I received a text right away in the morning to let me know they found my car and were getting to work on it. It was done so fast I was sur More

by MOZ5072010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Luther Bloomington Acura Subaru responded

Hi MOZ5072010. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review about your recent experience. Happy to hear we were able to accommodate all of your requests to your complete satisfaction. We look forward to bringing you many more years of excellent service and appreciate your patronage. Have a great day.

March 10, 2021

Very concerned and helpful. Patient with my questions. He is the best! What else can one say? He knows what he is doing. Here are five more words. More

by Lory Strom
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning Lory. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review about your experience with Michael Dao. Very happy to hear that he provided an excellent and thorough experience to your complete satisfaction. We appreciate your business and hope to work with you again soon. Have a wonderful weekend.

March 10, 2021

We had a truly great experience as always. Very prompt and courteous service! Always a nice and refreshing experience to work with competent and polite professionals. More

by LexusGS2007!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandal Raymond
Mar 10, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning LexusGS2007. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. We are thrilled to hear your experience was everything you could ask for an ideal service department. Your patronage is appreciated and we look forward to working with you again soon for your next servicing needs. Have a fantastic day.

March 10, 2021

I am newly relocated back to the Twin Cities... glad I found the team at Luther Bloomington.... they are thorough, knowledgeable about my vehicle and truly a nice team!! They really care about doing a gre More

by ajandersondesign
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mitch Rose!!, Marisa Karoff
Mar 10, 2021 -

Luther Bloomington Acura Subaru responded

Hi ajandersondesign. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Very pleased to hear your overall experience met your expectations! We are more than happy to earn your business and look forward to bringing you many more years of excellent and quality service you can depend on. Have a wonderful day.

March 10, 2021

Enjoyed working with Victor. He was prompt, explained what would be done, timing and approximate costs. Love it when there are no surprises . Well done and lovely new facility. More

by MKDIRLAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Flores
Mar 11, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon MKDIRLAM. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for letting me know that Victor provided nothing short of a stellar experience! Happy to hear you are thoroughly enjoying all the new facilities. We appreciate your support and look forward to seeing you again soon. Have a fantastic day.

March 10, 2021

From start to finish my experience was nothing less than completely satisfying. The new facility is great! The ease of access in dropping off the car is remarkable and the only thing lacking in the waitin More

by WCMOYERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Mullenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Luther Bloomington Acura Subaru responded

Hi WCMOYERS. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your wonderful review about your recent visit. Very pleased to hear the amenities and facility were very well received during your visit. Glad to hear that Tyler did his absolute best to ensure you had a memorable experience. We are honored that our efforts helped strengthen your confidence with the Subaru brand and appreciate your loyalty. Hope to see you again soon for your next servicing needs! Have a fantastic day.

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