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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

4.5
3,940 Reviews

3,940 Reviews of Luther Bloomington Acura Subaru - Service Center

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February 13, 2021

Got in to service quickly. The service dept did exactly what they said they would do even quicker than estimated. Left the dealership with no surprises. Great service! More

by SAERTIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SkyLynn Dunkley
Feb 23, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning SAERTIA. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for taking the time to provide a review about your experience with SkyLynn. Thrilled to hear your service went extremely well and to your complete satisfaction. We look forward to seeing you again soon for your next servicing needs. Have a great day.

February 13, 2021

I always have a good experience there. Things are well explained to me and I'm given choices within the recommendations. I always have a budget and Mitch works out what is 'urgent' and what is a 'good id More

by marietta olson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mitch Rose, Victor Flores
Feb 23, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning Marietta. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your recent experience with Mitch! Happy to hear he was able to provide a comprehensive listing of items based on their urgency to help you decide how to go about repairs. We appreciate your loyalty and support and surely hope to see you again soon for your next servicing needs. Have a wonderful day.

February 13, 2021

Excellent service as always. Didn’t have an appointment but they got me in and fixed the problem. Randy Larson is a pleasure to with with! More

by LexusGS2007!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Larson
Mar 23, 2021 -

Luther Bloomington Acura Subaru responded

Hi LexusGS2007. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review and feedback for this visit. Glad to hear Randy and his team was able to accommodate you short notice and resolve the issue to your complete satisfaction. We appreciate your business and look forward to seeing you for your next servicing needs. Have a great day.

February 13, 2021

prompt service with time estimate. All work was completed within time estimate. Service was explained first. Service department also checked for software updates and completed a safety critical update bef More

by MEWALUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Luther Bloomington Acura Subaru responded

Hi MEWALUS. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review! Very glad to hear you had an exceptional experience with us. We hope to see you again soon for your next servicing needs. Have a wonderful day.

February 11, 2021

They were very busy, but the drive up service worked great. It was covered by warranty, and they found another potential problem to check out. Great service! More

by dpjake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Luther Bloomington Acura Subaru responded

Hi dpjake. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review! Happy to hear that Michael Dao was able to provide a thorough service experience for you! We appreciate your patronage and hope to see you again soon for your next servicing needs. Have a fantastic day.

February 10, 2021

Always professional, quick service. Mitch went over and above to get me to my next appointment when I called in the same day.. Thank you. More

by DLEE.LARSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Feb 10, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon DLEE.LARSEN. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your kind review in regard to your recent service experience with Mitch! Very thrilled to hear he was able to fully accommodate your request to your complete satisfaction. Your business is very much appreciated. We look forward to seeing you soon for your next servicing needs. Have a lovely day.

February 10, 2021

As usual, the service experience was fast and efficient. I really appreciate the work areas inside of the dealership so I can work while waiting for my car. More

by adam.tremain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Larsen
Feb 10, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon Adam. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. Fantastic to hear you had a very accommodating service experience. We appreciate your support and hope to see you again soon. Have a wonderful day.

February 10, 2021

I was met by a friendly service staff who treated me kindly and efficiently. They got me in and out fast with a almost new loaner vehicle. More

by Williamjoneill
Recommend Dealer
Yes
Employees Worked With
Victor Flores
Feb 10, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon William. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. Very happy to hear that you received a stellar service experience from start to finish! We appreciate your business and hope to see you again soon. Have a marvelous day.

February 09, 2021

Everyone was very friendly and very accommodating!! I very much appreciate being able to drop my car off and pick up a loaner car. Everything was quick and thorough. More

by mitch.holscher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
aaron
Feb 09, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon Mitch. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Thrilled to hear that Aaron Keehn provided nothing short of an excellent experience for you! We appreciate your support and hope to bring the same level of care to your next visit. Have an absolutely grand day!

February 08, 2021

I am very grateful to the Bloomington Subaru dealer's service department. My vehicle had an unexpected major repair, and they handled all aspects of getting it fixed in a fair and timely manner. My spe More

by LINDA.MPLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mullenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Nemitz (5 star rating), SkyLynn Dunkley
Feb 09, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon Linda. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. We highly appreciate your feedback and are very happy to hear you are completely satisfied with our Service department and quality repairs that were done. Scott and SkyLynn are truly assets to our company and we are very happy to have them on our team. Thank you for your review, Linda! We look forward to providing many more years of excellent service for you. Have a wonderful day.

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