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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

4.5
3,940 Reviews

3,940 Reviews of Luther Bloomington Acura Subaru - Service Center

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February 03, 2021

Their service team was able to fix my starter despite it being a holiday and short notice. Appreciate the efforts they put in! Communication was also timely and caring. More

by BROOKE.PAYNTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Luther Bloomington Acura Subaru responded

Hi Brooke. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for leaving a review about your experience with Tyler Newstrom. Pleased to hear he was able to fully accommodate your needs from start to finish. We hope to see you again soon for your next servicing needs. Have a wonderful day.

February 02, 2021

I appreciate the people at the service department. Everyone seems eager to help. They fixed a very simple problem without charge and were quick and efficient More

by clevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Feb 02, 2021 -

Luther Bloomington Acura Subaru responded

Hi clevy. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review! Pleased to hear that Mitch provided an exceptional service experience to your complete satisfaction. We look forward to see you soon for any future servicing needs. Have a lovely day!

February 01, 2021

Bloomington Subaru has a great sales staff but it’s the service staff that make sure I am happy. I expect top notch service and I get it every time. More

by tambo0
Recommend Dealer
Yes
Employees Worked With
Victor Flores
Feb 01, 2021 -

Luther Bloomington Acura Subaru responded

Good Afternoon tambo0. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review and feedback! Very pleased to hear you are completely satisfied with our service department. We absolutely strive to exceed expectations and provide an exemplary experience for all of our guests. Your patronage is wholeheartedly appreciated and we look forward to seeing you again for your next servicing needs. Have a wonderful day.

January 31, 2021

I was pleased with the service and initiative shown when they lubricated a sticky hood latch and corrected the time on the dashboard clock. Do not like you dictating the length of my reply. More

by lfstryker
Recommend Dealer
Yes
Employees Worked With
SkyLynn Dunkley
Feb 01, 2021 -

Luther Bloomington Acura Subaru responded

Hi lfstryke. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for taking the time to provide a review of your recent service, glad to hear it went very well. The DealerRater platform has set this requirement to ensure the authenticity of customer reviews and to safeguard against fraudulent reviews. We appreciate your feedback and hope to see you again soon for your next servicing needs. Have a great day.

January 30, 2021

Always great service at Bloomington Acura. Service agent was very responsive and communicative during this visit. Got me checked in, assessed and had my interests and time in mind throughout. More

by evan.ramstad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nhu Le
Feb 01, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning Evan. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Very pleased to hear that Nhu provided you with an extraordinary experience and took great care of you throughout the process. Thank you for taking the time to provide a review to reflect the wonderful level of service your received. Your patronage is very much appreciated and we hope to see you again next time around. Have a great day.

January 30, 2021

The service people were great, the lobby clean and comfortable, and the work was performed quickly - overall very convenient and pleasant experience and I highly recommend them. More

by LANGE047
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Luther Bloomington Acura Subaru responded

Hi LANGE047. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Fantastic to hear you thoroughly enjoyed all aspects of your service experience every step of the way with the assistance of Michael! Thank you so much for taking the time to leave a review about your visit. We appreciate your support and surely hope to see you again soon. Have a lovely day and be well.

January 30, 2021

My first time visit for service on my car was great. The team member who helped was very kind, quick to get my car in and made sure I informed when car was ready. Thank you for your great service i truly ap More

by KATHY_VUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SkyLynn Dunkley
Feb 01, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning Kathy. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your experience with SkyLynn! Please to hear she provided you with fantastic service to your complete satisfaction. We appreciate your patronage and hope to see you again soon for your next servicing needs. Have a wonderful day.

January 30, 2021

Your workers are friendly. and helpful. To think that you need 25 words to submit this review is ridicules. I wont be sending in any more reviews. More

by homeslice5290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Luther Bloomington Acura Subaru responded

Hi homeslice5290. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for providing a review of your recent visit. Happy to hear you had a positive experience. The DealerRater platform has set this requirement to ensure the authenticity of customer reviews and to safeguard against fraudulent reviews. We appreciate your feedback and hope to see you again soon for your next servicing needs. Have a great day.

January 29, 2021

Victor was wonderful. My battery had died and he was kind and patient with me. Knowing it was my birthday he wished me Happy Birthday. Top notch service. More

by JENNA.ANDREWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Flores
Jan 29, 2021 -

Luther Bloomington Acura Subaru responded

Hi Jenna. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your visit with Victor Flores. Happy to hear that he was able to fulfill his duties to accommodate you during your visit and even wish you a Happy Birthday! Happy Belated Birthday to you, Jenna! I hope you enjoyed your special day and hope you have a fantastic rest of your Birthday week. :-)

January 29, 2021

Alex was very professional and, as always, was quick to tell me exactly what my car needed. I cannot give this dealership’s customer service enough stars! More

by Happy camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Luther Bloomington Acura Subaru responded

Hi Happy camper. This is Lisa Mullenberg, Service Manager at Luther Bloomington Acura Subaru. Thank you for providing a review about Alex Anderson’s service delivery. Thrilled to hear he was able to exceed your expectations! We appreciate your support and loyalty, and hope to see you again soon for your next servicing needs. Have a wonderful weekend.

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