Luther Bloomington Acura Subaru - Service Center

Friendly service and large waiting area is much appreciated during this time of pandemic. I have confidence in bringing my new vehicle for regular service. appreciated during this time of pandemic. I have confidence in bringing my new vehicle for regular service. More

Arranged for concierge service for an oil change. No problem except I was charged for the concierge service. I was told originally there would not be a charge for this. Turns out I had made the appo problem except I was charged for the concierge service. I was told originally there would not be a charge for this. Turns out I had made the appointment before an email to the employees, stating there would now be a charge, was issued. I called and the charge was promptly rescinded. More

Promptly and warmly greeted. My tech did a great job addressing concern of satellite radio reception in 2020, saying that Honda / Acura are aware of the issue. I appreciate their transparency with a addressing concern of satellite radio reception in 2020, saying that Honda / Acura are aware of the issue. I appreciate their transparency with any issues. More

I used the accelerated service. Check-in was quick and easy. My advisor, Leo, was great! He kept me informed on progress of my vehicle and I was on my way very quickly. easy. My advisor, Leo, was great! He kept me informed on progress of my vehicle and I was on my way very quickly. More

John R. and Randy have been so gracious and helpful to me over the years. Everything went according to plan — and it was done early! over the years. Everything went according to plan — and it was done early! More

Good job of protecting customers during the pandemic. In and out quickly. Friendly service. They have the option of paying online so you don’t have to pay at the counter. Cleaned surfaces they had touche and out quickly. Friendly service. They have the option of paying online so you don’t have to pay at the counter. Cleaned surfaces they had touched before giving the vehicle back to me. More

I was greeted immediately by name after entering the service queue by Mike. Then he kept me notified of the process and how long it would take to complete the service. When I asked specific questions he service queue by Mike. Then he kept me notified of the process and how long it would take to complete the service. When I asked specific questions he had the answer and even had the mechanic look into a few things I had concerns about. Thank you for such an excellent service experience as a first time Subaru owner. More

I received the same great service as I have always experienced and the Covid practices out in place felt incredibly safe. Thank you for making it easy. experienced and the Covid practices out in place felt incredibly safe. Thank you for making it easy. More

Great....the gentlemen that helped me were awesome.way less time than what they quoted which was great, considering I was an hour away from the dealership less time than what they quoted which was great, considering I was an hour away from the dealership More