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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

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3,939 Reviews

3,939 Reviews of Luther Bloomington Acura Subaru - Service Center

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September 10, 2020

I had a very pleasant experience. It was the first time I brought my car in for service. The work was done quickly and Victor was very helpful. More

by JBZAZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
September 09, 2020

I won’t take my car anywhere else but Bloomington Acura. Every one is so nice and make you feel like a person, not a number. More

by sprynczynatyklynette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Accelerated visit don’t know how to spell her name.
September 09, 2020

The service was fine, I'm disappointed that someone wasn't walking around the sitting area ensuring that customers have masks on. They also didn't give me the car wash coupon that they mentioned I'd r More

by ETCHRISTENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2020

Service itself was very good. Personnel were helpful. The wait (over 1-1/2 hours), however, was disappointing and not at an "express" level. Overall, a good experience except for the unexpected delay. Will c More

by GBURR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know names of service employees I worked with.
September 08, 2020

Service was great.. As always Impressed with service. Shawn my service tech was very friendly, helpful and informative. I was very Impressed with Covid procedures and cleanliness. More

by Canystrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn, Edward Kapustin
September 07, 2020

Scott kept me informed about the needed service, warranty coverage and when the work was completed. The work was done promptly on the same day. Great service! More

by SMKORDERS
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
September 07, 2020

The staff was very friendly and my advisor Mike Dao was very helpful. He kept me up to speed on the progress of my vehicle and clearly explained any thing that should be done. More

by hockeyman86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
September 06, 2020

Tyler Newstrom did a great job with my scheduled service.. He listened to my issues and answered all of my questions.. Tyler is very patient and good with customers! Awesome! More

by Sjorgy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2020

Alex Anderson in the Service Department is always professional and knowledgeable. He got me back on the road again in a timely manner. Great place for parts and service! I would recommend highly! More

by Rodman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2020

I know replacing the two headlights is expensive, but paying over $700 and still not working right is not acceptable... very disappointing and frustrating. Thanks More

by vicxtreme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Anderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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