Luther Bloomington Acura Subaru - Service Center

The lady was very confusing, she started offering services before looking me up on your system. And your air filters are way too overpriced, i honestly regret visiting the service dept. I don't know services before looking me up on your system. And your air filters are way too overpriced, i honestly regret visiting the service dept. I don't know if I am going back. More

Great customer service Aaron was respectful, helpful and professional throughout the service experience. The rental car process was also smooth and efficient. Thank you for Aaron was respectful, helpful and professional throughout the service experience. The rental car process was also smooth and efficient. Thank you for the service and look forward to visiting again soon. More

Great service A young woman was spraying and wiping everything consistently. Masks were worn by some of the staff; would like to have seen all of them wearing masks A young woman was spraying and wiping everything consistently. Masks were worn by some of the staff; would like to have seen all of them wearing masks. Process is a little confusing for minimal contact. It would have been nice to have pop and water available. More

Efficient, timely and clean. Employees wore masks to Efficient, timely and clean. Employees wore masks to keep customers safe. Like the ability to come in without an appointment. The waiting room cha Efficient, timely and clean. Employees wore masks to keep customers safe. Like the ability to come in without an appointment. The waiting room chairs are spaced well during CoVid but employees and customers walked closely thru it for coffee and restrooms. Scott was great More

GREAT SERVICE I love to visit this locations, always great service and nice environment by the staff and the waiting area. Thank you for your service and professio I love to visit this locations, always great service and nice environment by the staff and the waiting area. Thank you for your service and professionalism. Sandra Urban More

Great and Consistent Service This service center for Subaru is an excellent and renders consistent service! I appreciate the fact that they are so thorough. One time I was 24 hour This service center for Subaru is an excellent and renders consistent service! I appreciate the fact that they are so thorough. One time I was 24 hours late to my appointment, having had the wrong day on my calendar. They were still glad to service it quickly and did not have me come back on a different day. More

Awesome Professional, clearly communicated car problems and service recommendations. Follow through and updates were timely with customers best interest in m Professional, clearly communicated car problems and service recommendations. Follow through and updates were timely with customers best interest in mind. Recommended future service needs and approximate costs. More

Got in quickly to work on car, did a great job, and left me happy. This is a great place to service your car period. me happy. This is a great place to service your car period. More

As always my service experience was wonderful. In regards to our current situation with the pandemic I found it good to see employees cleaning however the one young lady who was doing it needs educating. Whi to our current situation with the pandemic I found it good to see employees cleaning however the one young lady who was doing it needs educating. While I was sitting there I observed her spray a table top and walk on. That was it no wipe just left them wet. She also needs to get chair backs. The young man did a really good job. I liked that I didn’t have to sign or touch anything to complete my business. More of your employees coming into the waiting area need to wear masks while entering that area. As always thank you. More

Pleasant wait time My Forester needed recall work, an oil change, and tire rotation. I opted to read a book outside for the two hour appointment. Employees wore masks an My Forester needed recall work, an oil change, and tire rotation. I opted to read a book outside for the two hour appointment. Employees wore masks and gloves. They sprayed and wiped down door handles, steering wheel, and other touched items—even more than the normal respectful attention. The job was done in an hour and a half, and overall, it was a pleasant experience. More