Luther Bloomington Acura Subaru - Service Center

Michael Dao Did a great job! I had a customer service rep, Michael Dao, with my recent visit and he did a fantastic job! He set expectations on how long my services would take, c I had a customer service rep, Michael Dao, with my recent visit and he did a fantastic job! He set expectations on how long my services would take, checked in with me to keep me updated and thoroughly explained what needed to get done and the cost. Great work- it reminds me why I choose to go to the Bloomington Acura for my service needs! More

Simple quick service for electronics Quick service without much wait, and very friendly staff. Nice waiting area and quick check in. Victor answered a question about my vehicle unrelated Quick service without much wait, and very friendly staff. Nice waiting area and quick check in. Victor answered a question about my vehicle unrelated to the reason for service. He was knowledgeable and explained it to me clearly and completely. More

Excellent Service Aaron was waiting and greeted me as I opened the car door. I was scheduled for recall work and an oil change. I asked him for a quote on an additional Aaron was waiting and greeted me as I opened the car door. I was scheduled for recall work and an oil change. I asked him for a quote on an additional item, (my garage had a fight with my side mirror) Aaron quickly added that task and had a quote and a time frame ready if the part was available. While the part was not in stock here in Bloomington, Aaron kept me in the loop and he had the part couriered from another location. Aaron showed empathy in the part and installation cost, but to me being able to complete all this with one stop was well worth it. I had been hesitant to wash my car till the side mirror was fixed, winters scum was building up, so now driving away with everything complete and a washed car and it's still mourning! Thanks, Aaron and Luther Bloomington Acura Subaru. More

Excellent service I was able to get my 30K service work done without advance appt. I came early. Service is good. Car got washed! I love this dealership. I was able to get my 30K service work done without advance appt. I came early. Service is good. Car got washed! I love this dealership. More

Informative and helpful. Got questions answered promptly and recall fixed. Looking forward to coming back for further help. Recommend for all Minnesotans. Especially in Capital. and recall fixed. Looking forward to coming back for further help. Recommend for all Minnesotans. Especially in Capital. More

Dropped in needing a battery Well treated prompt service, bu tthought 152 $ was pretty high for a battery replacement only? Would return for minor urgent problems, but will contin Well treated prompt service, bu tthought 152 $ was pretty high for a battery replacement only? Would return for minor urgent problems, but will continue to get my service away from Subaru dealerships More

Staff are great! Service is good but too pricey. I wish they allow breaking down the maintenance fee or provide customers special payment plan or discounts on labor. they allow breaking down the maintenance fee or provide customers special payment plan or discounts on labor. More

I was welcomed in quickly, advised about the 1 hour wait time and escorted to the customer lounge. Atmosphere is conducive to the work I had with me. The service rep came out and explained all the service t time and escorted to the customer lounge. Atmosphere is conducive to the work I had with me. The service rep came out and explained all the service that was completed. Just a positive experience overall. More