Luther Bloomington Acura Subaru - Service Center

20000 mile maintenance The service delivered was great. The ustomer watong facility comfortable. However I am very disappointed that, at 20,000 miles, my maitenance was $2 The service delivered was great. The ustomer watong facility comfortable. However I am very disappointed that, at 20,000 miles, my maitenance was $260. This is excessive for so few miles. More

Fast Service I used the accelerated service for an oil change, tire rotation and engine air filter change. Got in immediately and was on my way in 45 minutes. Lo I used the accelerated service for an oil change, tire rotation and engine air filter change. Got in immediately and was on my way in 45 minutes. Love the 30 point check because then I'm aware of upcoming service work. The Service Department is top-notch. More

Great service Joe was pleasant, courteous, and professional, he kept me fully informed through the process, and he beat his time projection. All in all, an excelle Joe was pleasant, courteous, and professional, he kept me fully informed through the process, and he beat his time projection. All in all, an excellent experience. More

Scheduled Maintenance Went in for a dealer recommended preventative maintenance appointment - change fluids, filters, belts, rotate tires, measure the brakes... I made an a Went in for a dealer recommended preventative maintenance appointment - change fluids, filters, belts, rotate tires, measure the brakes... I made an appointment. My service advisor, Randy, told me exactly what work was going to be completed, how long it would take, and how much it would cost. The customer waiting area was clean and comfortable. The complimentary beverages and snacks were of a good selection, kept well-stocked, and the area kept clean. My car was ready before the time they promised and it was washed and vacuumed (complimentary). No surprises, exactly as expected, perfectly ripened banana for a snack, finished early. free car wash. Happy customer! More

Professional and friendly service Personable & knowledgeable personnel. They accurately estimated wait time. Very comfortable waiting area. Gave a thorough explanation of service provi Personable & knowledgeable personnel. They accurately estimated wait time. Very comfortable waiting area. Gave a thorough explanation of service provided. It was a positive experience. I will be back! More

Frustrating. Five days ago I pulled in to quick services but the wait was 2 1/2 hrs so I said I would make an appointment. Natalie (nathalie?) did that for me. So Five days ago I pulled in to quick services but the wait was 2 1/2 hrs so I said I would make an appointment. Natalie (nathalie?) did that for me. So when I pulled in I went to her because no one else acted like they would take care of me. She said she would help but I could tell it wasn’t her job. I waited 1 1/2 hours for an oil change. Natalie saw me in the wait room and could see I was frustrated and said she would check on things. Ten minutes late she came out my paperwork and asked if Mitch had explained things to me. I had not heard a word from Mitch. From my perspective the only woman in the customer service area was doing all of the work and Mitch and the men were lazy oafs. I have been thinking of buying a car soon and watching all of those lay men made me think I should go back to the BMW shop (my other car) because men and women follow up. More

Service was smooth and painless The process was smooth and painless. They listened to my needs and help me with my questions. Took time to explain everything to me in a simple way. N The process was smooth and painless. They listened to my needs and help me with my questions. Took time to explain everything to me in a simple way. No up selling of services that I did not need and I was in and out the door with a loaner a lot quicker than I thought. If you are ever looking to get a new or used car. Talk to Andrew North. So worth your time. I am super happy with my wagon. More

Great timely serviceI love the service and very friendly sta Happy place to befor service. Friendly staff, great place to wait. Will buy a car next summer from here as giving my car to daughter. Happy place to befor service. Friendly staff, great place to wait. Will buy a car next summer from here as giving my car to daughter. More

High-End Care and Service John R. treated me with the utmost respect and care. As a Gen 2 NSX owner, I receive better care here than I do at Porsche or Ferrari. Friendly, atten John R. treated me with the utmost respect and care. As a Gen 2 NSX owner, I receive better care here than I do at Porsche or Ferrari. Friendly, attentive, and catered to every ask. I was presented with an amazing loaner during my recall service and Acura is doing a great job with their new line of cars. I wouldn't hesitate to continue to recommend and support Acura. Bravo! Can't wait to the Type-R NSX comes out. More

Warranty work. Needed to keep the car over the weekend to await parts, but got a good courtesy car. The work was completed to my satisfaction and the MDX was ready Needed to keep the car over the weekend to await parts, but got a good courtesy car. The work was completed to my satisfaction and the MDX was ready when promised and was freshly washed. More