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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

4.5
3,940 Reviews

3,940 Reviews of Luther Bloomington Acura Subaru - Service Center

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June 30, 2018

Great experience They diagnosed the problem correctly and ordered part and fixed it. Others were misdiagnosing the problem! I would recommend Luther over others to sa More

by aisrani_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Leo Alas, Joe Sorenson, Victoria Syonesa
June 30, 2018

Oil change No chance to make reservations for oil change. “Just come in” 1:40 later car was ready That’s stupid and other dealerships allow appts. More

by ORVISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know.
Jul 10, 2018 -

Luther Bloomington Acura Subaru responded

I am sorry that you had an abnormally long wait. We have been working hard adding hoists and personnel to reduce the wait time. In the mean time you can always make an appointment for just an oil change. But you will need to contact the dealership directly and let them know that you would like an appointment for your oil change. Once again I am sorry for your experience.

June 30, 2018

Great, friendly service! Fast and friendly service, everyone always seem so nice and helpful! It’s great that they always walkthrough and explain everything they did. Also a More

by AAndA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Alas
June 29, 2018

Fast, friendly and comfortable All my maintenance and repairs are done at Luther Bloomington Acura, I would not trust anyone else. My car has over 200,000 miles on it, I credit thi More

by sprynczynatyklynette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Syonesa
June 29, 2018

Replace battery After two trips to your service department and two services from AAA it was finally decided that I needed a new battery. I think the battery should More

by monicaeileen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reinan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Sorenson
June 28, 2018

Great service. The Service was great. They explained what I should expect in the beginning. After the service, they showed what was checked and done. No surprises More

by Subaru Forester owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Alas
June 28, 2018

B16 maintance required The service took about an hour and a half, everything went very smooth. I did not know the all wheel drive required a gear oil change. More

by Vern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Syonesa
June 28, 2018

Fixed my issue with great service Had some initial speed bumps recreating the issue I was seeing, but once we did, they overnighted the part and got it fixed ahead of schedule. Loaner More

by jw-outback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Syonesa
June 28, 2018

Routine service made easy High-five. I called the day before I brought my car in for an oil change and tire rotation. They said "bring it by and we can work you in." They even More

by BRANT.HAENEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2018

extremely GREAT service by Jake Great service from Jake in the Service Department. He very quickly told me the things that needed repair. and the cost involved. I bought More

by patbigelow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake in the Service Department and Jake Dunham in Seles, Trish Clancy, Jake Dunham
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