Luther Bloomington Acura Subaru - Service Center
Minneapolis, MN
3,940 Reviews of Luther Bloomington Acura Subaru - Service Center
Replaced struts on my MDX Excellent service and supportstaff Highly recommend the dealership for its professionalism Enjoyed the waiting room and snacks All areas were cle Excellent service and supportstaff Highly recommend the dealership for its professionalism Enjoyed the waiting room and snacks All areas were clean and welcoming Will be back More
Trash put in my car and preset stations changed! Before I get into the bad, the service managers seemed to care. They were so pleasant (Lisa and John). My car had been detailed days before the ser Before I get into the bad, the service managers seemed to care. They were so pleasant (Lisa and John). My car had been detailed days before the service and when I left the dealership I found a Holiday station store bag with a sandwhich wrapper (biscuit with sausage and cheese) and an empty Starbucks double shot espresso can shoved under my passanger seat. To top that off my preset stations were no more! Although the service manager tried to make it right, I will not be going back. In fact, I traded the car in for a Toyota. More
Leo is why we came. Leo’s just got this bubbly character that can get along with folks from all walks of life. Keep up the good work my guy. Leo’s just got this bubbly character that can get along with folks from all walks of life. Keep up the good work my guy. More
Drive all the way from Farmington to have my Acura serviced Very courteous and helpful. Answered my questions. Bought my Acura RDX here and have had it service whenever needed. Prompt service and nice lobby are Very courteous and helpful. Answered my questions. Bought my Acura RDX here and have had it service whenever needed. Prompt service and nice lobby area. More
Took 3 hours, didn't do customers in order they came in They quoted me up to and hour and a half, after the 2 hour mark they said they'd be starting mine soon. I saw about 6-8 customers come and wait 30-40 They quoted me up to and hour and a half, after the 2 hour mark they said they'd be starting mine soon. I saw about 6-8 customers come and wait 30-40 minutes and then leave, it's like they forgot about me, lost the paper work or something. Then after 3 hrs, I got my car back. It stalled upon starting it due to new battery, so had to wait an additional 30 minutes for that to get sorted out. At least nobody stole my iPhone charger like last time I was there. More
Acura Service Very professional and accommodating and kept me updated truly made me feel like I as the customer was their number one priority. Would definitely re Very professional and accommodating and kept me updated truly made me feel like I as the customer was their number one priority. Would definitely recommend them. More
Good experience, could improve I came in for regular maintenance and ended up having quite a lot of work done, nearly $500. It was disappointing that the service person didn’t put i I came in for regular maintenance and ended up having quite a lot of work done, nearly $500. It was disappointing that the service person didn’t put in coupons, they normally always do this. I had to find coupons online. The reception woman applied them, even though they expired in May. That was nice. Fast service with regular updates. More
Engine oil & front/rear differential service Prompt & professional. Completed per estimated time & cost. Received guidance for future service. Enjoyed Service Advisor, Jake. Could talk cars a Prompt & professional. Completed per estimated time & cost. Received guidance for future service. Enjoyed Service Advisor, Jake. Could talk cars and baseball. Helped to make normal service visit less boring, more fun. More
Plan your day carefully I took my car in for an oil change and then spent 2 hours and over $800. Should I have been unhappy? Not really as the visit ended up dealing with som I took my car in for an oil change and then spent 2 hours and over $800. Should I have been unhappy? Not really as the visit ended up dealing with some other issues that I had been putting off. Thanks Acura. More
Very friendly and professional I was impressed with the level of enthusiasm and attention to customer service from every person I interacted with. Everyone was extremely quick doing I was impressed with the level of enthusiasm and attention to customer service from every person I interacted with. Everyone was extremely quick doing their job. More