Luther Bloomington Acura Subaru - Service Center
Minneapolis, MN
3,940 Reviews of Luther Bloomington Acura Subaru - Service Center
I have an old Acura MDX that’s giving me a lot of issues lately. While I’m frustrated with the car and the expense of the needed repair, I’m never frustrated with the service and response I get from my serv lately. While I’m frustrated with the car and the expense of the needed repair, I’m never frustrated with the service and response I get from my service advisor Alex Anderson. He’s always so responsive and patient in explaining things to me. I also receive the same level of care and professionalism from the crew who check me in. There have been a few times when I get there to drop off my car 10-15 minutes before they close but they still maintain a friendly disposition and take the time to listen to my descriptions of what’s wrong with the car. They go above and beyond to explain the new features of my loaner car knowing that mine is old and doesn’t have all the new technology. Although I wish to never see these folks again, I appreciate the level of care I receive whenever I have to see them. More
Staff never fail to be friendly, attentive and helpful from time I make appointment for service to the end point of paying the bill. And the last time I came in for maintenance service, I was even treate from time I make appointment for service to the end point of paying the bill. And the last time I came in for maintenance service, I was even treated to a video from the mechanic, showing me what he had done and what needed to be done - I so amazed and pleased by that. And that's why I have had my Subaru serviced and maintained at this dealership for years, ever since I bought my vehicle here. These people are tops! I can't select any one person for kudos because everyone has always treated me well. More
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Very good service and take care of the customer very friendly not to long waiting Quick service friendly not to long waiting Quick service More
Excellent service and communication with attendant. Would highly recommend. Will return for future needs and service. Would highly recommend. Will return for future needs and service. More
I came in with a problem that they needed to fix and they fixed it, without a question. They were fast, kind, gave me a rental car and a tank of gas. fixed it, without a question. They were fast, kind, gave me a rental car and a tank of gas. More
Took car in to give a chronic problem a very careful check and provided a loaner car. check and provided a loaner car. More
Always found them to be thorough, very good employees, follow through is good, and the new building is beautiful. The technicians always explain what has been found and when completed, what was done. follow through is good, and the new building is beautiful. The technicians always explain what has been found and when completed, what was done. More