Luther Bloomington Acura Subaru - Service Center

Although the customer service was great, I was offered discounts on my car service through the MySubaru app and via email promotions that were not offered at the time of payment for my service. I followed discounts on my car service through the MySubaru app and via email promotions that were not offered at the time of payment for my service. I followed up shortly after my service to request that a discount be honored, as this was a dealership-wide promotion and the primary reason that I scheduled my service with this dealership. The discount was not honored and I am frustrated with the lack of transparency in how these promotions are applied to payments or the reason that these promotions are offered when scheduling a service but not at the time of payment. **UPDATE**: Management did reach out after my review and offer me a refund for the promotion that should have been applied to my service bill. I appreciate the eventual resolution of this issue, but as mentioned, the discount was not honored when I reached out before leaving the review. More

The building is awesome. The people working seem to be happy to work there. The job summary was clear and concise! The people working seem to be happy to work there. The job summary was clear and concise! More

Service team was personable, quick, and efficient. Nice area to wait while your car is being taken care of! Nice area to wait while your car is being taken care of! More

Great service by Alex and Anthony I always like the way they take care of me and my car they take care of me and my car More

Great visit and service. Enjoyed the new facility and waiting area too. Highly recommend Bloomington Subaru. Enjoyed the new facility and waiting area too. Highly recommend Bloomington Subaru. More

Very service oriented, extremely polite and friendly. Accommodating with schedules and with customer friendly hours. Accommodating with schedules and with customer friendly hours. More

Quick service, attentive service personnel, and good to receive progress reports. Car inspection showed me what will be needed in the near future. receive progress reports. Car inspection showed me what will be needed in the near future. More

Had a lot of trouble with our vehicle and couldn't figure what was wrong but thanks to Randy he was persistent, helpful and kept us notified with updates. Overall it was a pleasant and easygoing experience what was wrong but thanks to Randy he was persistent, helpful and kept us notified with updates. Overall it was a pleasant and easygoing experience More

Skylynn was very nice and helpful. Everyone was polite and efficient. You have a very nice waiting area. Everyone was polite and efficient. You have a very nice waiting area. More

Went into the express service for an oil change. Upon entering it was discovered that one rear wheel needed alignment. They offered to correct it while I was there – wasn’t expecting this for expres Upon entering it was discovered that one rear wheel needed alignment. They offered to correct it while I was there – wasn’t expecting this for express service. Been very pleased with their service for years. More