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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

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3,939 Reviews

3,939 Reviews of Luther Bloomington Acura Subaru - Service Center

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April 08, 2022

it went well. professional and nice waiting area. will come back for every oil change. More

by sunniluke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Yeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2022

Great service. Very attentive to schedule. Nice modern dealership. Easy to get to. Reasonably priced. More

by searaycris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2022

Very nice service advisor to work with. Friendly and provided me with updates and quick to respond to my car being short of oil immediately after oil change. More

by deldawley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2022

Asked them to fix a rattle. When I showed up they gave me a loaner and told me they would call when completed . No waiting around for hours. They identified the problem, order More

by PALTMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2022

Very professional and carrying. They did such a good job that I am now having my Kia maintained by a luther dealer. More

by icheap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aidan Pixley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2022

Derrik is always a pleasure to work with, making my visits as quick and painless as possible. More

by KIERAN.STOMBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrik Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2022

It's never a chore to take my car in for service. The Tech and Reps are first rate and made sure that I was comfortable and updated as to what was happening with my beloved Subie. Thanks you all! More

by kevinbsaunders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2022

The service I receive every time I bring my car in is wonderful. All staff are very knowledgeable and friendly. More

by KATHY_VUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2022

While the initial problem was fixed I had to return because the technicians did not finish the job and neglected to fasten everything under my hood. Additionally I’ve never had any issues with my horn More

by ZCOHEN44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Nemitz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Luther Bloomington Acura Subaru responded

I'm sorry that you had a negative experience Mr. Cohen. We apologize that the technician did not note or address the rusty bolts for the heatshields when you were in. He should have handled it when it was in. Regarding the horn not working properly, the malfunction was traced to a faulty component behind the steering wheel (cable reel). The steering wheel was not taken apart or removed when you were in for service. If the horn did work prior to our repairs the timing is merely coincidental. I am sorry if you felt that Scott did not handle that properly. We certainly strive for professionalism in all of our interactions.

April 07, 2022

Great service and courteous staff! Nice to use express service during day with working nearby and dialing up in the lounge More

by AJESKE95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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