Luther Bloomington Acura Subaru - Service Center

Great service overall. My vehicle was done in far less time than quoted and I was grateful the needed part was in stock. It was also awesome to have a next day appointment My vehicle was done in far less time than quoted and I was grateful the needed part was in stock. It was also awesome to have a next day appointment available. While the car wash is complimentary, it could use a lot of work. The front/hood of my car was well cleaned but covered in water. There was no apparent attempt to dry the vehicle. And the back of the vehicle was still covered in salt residue like it was never washed at all. I would have hoped with the quick service overall, a few more minutes inside the car wash would have prevented me from needing to go get a 2nd car wash! More

The individual who took me through my repairs is to be commended. I believe his name is Jacob Wen. Extremely respectful and kind, and was easily understood. As a 66 year old woman I can tell you I have no commended. I believe his name is Jacob Wen. Extremely respectful and kind, and was easily understood. As a 66 year old woman I can tell you I have not always been shown respect dealing with car repair. He was never patronizing either, at lest in my opinion. Subaru employees over the time I’ve owned my car have been top notch. More

Modern and new, it was a great place to do some work while waiting for the service work to be completed with my car while waiting for the service work to be completed with my car More

My experience was great all around. Good service and great customer service too. Thanks for the high degree of professionalism. Good service and great customer service too. Thanks for the high degree of professionalism. More

Excellent customer service focused on communication and transparency. Dealers aren’t inexpensive but this one has taken steps to be state of the art. transparency. Dealers aren’t inexpensive but this one has taken steps to be state of the art. More

Great service. Great service man. He met me at my car and helped get my walker out and helped me into the lounge. Brought in my report of what was needed and e Great service man. He met me at my car and helped get my walker out and helped me into the lounge. Brought in my report of what was needed and explained it to me. Talked about the cost and gave me the details. Great guy. More

Quick and efficient with continuous communication to me while the work was being done. Comfortable waiting area. while the work was being done. Comfortable waiting area. More

My experience with Bloomington Subaru was really great! Mitch Rose was a fantastic service advisor and kept me informed every step of the way as they tried to find the source causing my battery to drain. T Mitch Rose was a fantastic service advisor and kept me informed every step of the way as they tried to find the source causing my battery to drain. They were very thorough and discovered the problem quickly. More

Randy is AWESOME! Very honest and helpful!! Great service and will continue to buy my vehicles here. Very honest and helpful!! Great service and will continue to buy my vehicles here. More

AWESOME! Arrived early and they started right in, greeting me politely and very professional. Informed me what to expect and then kept me periodically updated Arrived early and they started right in, greeting me politely and very professional. Informed me what to expect and then kept me periodically updated. Even sent me a video with the technician talking me through the inspection. The waiting lounge was comfortable, bright and airy. I was thoroughly impressed. More