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Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

4.5
3,940 Reviews

3,940 Reviews of Luther Bloomington Acura Subaru - Service Center

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February 12, 2022

The service department did a great job diagnosing and fixing my problem. It was easy to schedule the appointment, but the scheduler misinformed me that the dealership would charge me for a loaner car whi More

by bobz.mn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2022

Great service. In and out for 24K mileage service in less thab 1 hour. Loved the new video of the inspection. More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

Hi, I was very pleased with my service advisor, Tom B. who was both professional and courteous and wore a mask throughout our interaction (as did all those working in the garage). However I wish that I di More

by SS
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom B.
Feb 15, 2022 -

Luther Bloomington Acura Subaru responded

Good Morning SS. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. I have received your e-mail about your concerns with your recent visit and have since responded. Feel free to further discuss if needed through e-mail. Thank you.

February 11, 2022

The communication with Mitch was seamless and appreciated. Thank you for making this part simple More

by mkb120760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

Great service and they matched a tire price. Mitch is a great service consultant and Erick handles the loaner vehicles and he is excellent too. They are the front line and make the whole experience pleasan More

by KARSKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

Friendly service and quality job performance. Good information for auto maintenance and less waiting time .Comfortable waiting area. More

by KAIRONG1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SkyLynn Dunkley
February 11, 2022

Service was clearly explained, progress was timely and it was completed ahead of promised time. More

by dwcreighton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Yeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

Easy to make appointment. Efficient check in. Excellent in resolving my issue. Would recommend highly. More

by bergeronmk
Recommend Dealer
Yes
Employees Worked With
Randy Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2022

All good except for the guy checking the lighting in the waiting area. Very noisy! More

by Drbop6789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Alas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2022

Courteous, friendly, knowledgeable, speedy service. Best auto service dept in the Twin Cities! Thank you,! More

by carol.andersen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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