Back

Luther Bloomington Acura Subaru - Service Center

Minneapolis, MN

4.5
3,940 Reviews

3,940 Reviews of Luther Bloomington Acura Subaru - Service Center

Sort by
January 13, 2022

Anthony was awesome. Give him a raise. He’s a great employee and fabulous at customer service. More

by AM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2022

I had my Acura MDX serviced Luther Bloomington Acura. Alex Anderson, the service advisor, did a phenomenal job explaining the problem and corresponding repair. I also felt the price was fair as well. Wi More

by BFD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2022

The team was kind and professional from the time I dropped my car off the the time I picked it up. More

by LISA-BRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Larson
January 13, 2022

Efficient, thorough and great customer service. I appreciate such service. Tom seemed to be in training. Good employer chive. More

by JFuchs09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2022

Waiting time was as estimated. Great service and waiting area. Friendly staff and I the technology communication - video of the car check - was great added tool. I got to see the air filter and why they More

by SARA37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrik Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Luther Bloomington Acura Subaru responded

Hi SARA37. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Wonderful to hear the new technician-led multi-point inspection video was a favorable touch to the transparency of the service experience! We appreciate your business and look forward to working with you again in the future.

January 12, 2022

I love this Subaru! I had a glove box that fell apart. They fixed it with no charge. And I was able to use a loaner car while they were doing repairs. They are so attentive and kind at this dealership. More

by PEACEFOLK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Newstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2022

Propmpt, courteous and friendly service. Large clean waiting area, though I was fismayed by the large number of customers not wearing masks. More

by GLCROSE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Luther Bloomington Acura Subaru responded

Hi GLCROSE1. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear that your service experience went to your complete satisfaction. Currently, the city of Bloomington does not have a mandatory mask mandate intact, so guests are free to utilize facial coverings as they choose. I do apologize if this made you feel uncomfortable.

January 12, 2022

Service was completed as expected. Anthony was helpful and explained the work completed and estimates for future repairs. More

by Dan.swanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2022

The service department was fast and professional. Did exactly what we asked for and suggested service to be included on the next oil change. In other words, they didn't push the service on us as dire, b More

by dwayneganzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Luther Bloomington Acura Subaru responded

Hi dwayneganzel. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Pleased to hear your service experience went to your expectations with no pressure to proceed with recommendations. We strive to ensure transparency and only recommend what is necessary for our guests. We appreciate your support and look forward to working with you again for your next servicing needs.

January 11, 2022

Every part of the process was seamless-from the call, to getting in quickly, to understanding what needs to be done--Subaru Bloomington sets the bar high. Leo was so kind and efficient. He explained things More

by MHiguera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Alas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Luther Bloomington Acura Subaru responded

Hi MHiguera. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your visit with Leo. Proud to hear he made every effort possible to provide an outstanding and trusting service experience. We are honored to be able to earn your loyalty and look forward to providing many years of excellent experiences for you.

...
92
...