Luther Bloomington Hyundai - Service Center

Wonderful staff! Was able to get in same day to address punctured tire along with scheduled maintenance. Was able to get in same day to address punctured tire along with scheduled maintenance. More

Poor customer services . They report does not match the true reality f what is happening or happened They report does not match the true reality f what is happening or happened More

Friendly staff. I am always happy when I pick up my car. Fair prices. Car clean when I pick it up. I am always happy when I pick up my car. Fair prices. Car clean when I pick it up. More

I took my car in because the radio wasn’t working, and was told I needed a new radio. The replacement radio was ordered and I was told it would take five days to come in and that I would be called. was told I needed a new radio. The replacement radio was ordered and I was told it would take five days to come in and that I would be called. The radio took like three weeks to come in, and I never received the promised call. In the interim, I received a message on my car’s screen saying a software update was available. I downloaded it and the radio worked fine after. The original diagnosis of my problem was incorrect. When I would call the dealership and ask for service, the phone would ring endlessly and never be answered. At least twice I was promised that I would receive a call to update me on the status of my repair work. It never happened. I am very dissatisfied with the ease of getting a service appointment, the quality of my problem’s diagnosis, and the responsiveness of the service department. More

Didn’t have a loaner car available for me. Set it up a month in advance. Really screwed up my day. Set it up a month in advance. Really screwed up my day. More

The service center is under construction, so they have moved into mobile units; still very comfortable and the staff is friendly and accommodating, and seem to be functioning efficiently outside of their moved into mobile units; still very comfortable and the staff is friendly and accommodating, and seem to be functioning efficiently outside of their normal environment. Service is always good! More

Love Carrie McWilliams - she found me exactly what I needed! This was my 4th lease with her. needed! This was my 4th lease with her. More

Great dealership who has been taking care of my cars for years. I had my car serviced (oil change) a month ago, no issues. I have since noticed oil leaking on my garage floor. years. I had my car serviced (oil change) a month ago, no issues. I have since noticed oil leaking on my garage floor. More

Good service did a great job considering the circumstances with the construction going on. Best George circumstances with the construction going on. Best George More

I brought my car in for service that included a break inspection, which they claim was done and that my break pads were still in good condition and then a week later my brakes started making a grinding n inspection, which they claim was done and that my break pads were still in good condition and then a week later my brakes started making a grinding noise because they needed to be replaced... Also, they misplaced my car and kept me waiting 45 minutes while they "found" it. More