Luther Bloomington Hyundai - Service Center

The most garbage service experience I have had to date and I don't think anyone can beat this experience. After I came back from service, my car started leaking engine oil. It has completely destroyed my and I don't think anyone can beat this experience. After I came back from service, my car started leaking engine oil. It has completely destroyed my garage floor. When I opened the hood to inspect what's going on, the engine cover was floating around, they didn't even bother to reinstall that. I tried looking underneath to see if I can where the leak is coming from, it looks like the filter housing cover has not been put back in place either. All of this on top of the service taking more than 2.5 hours where it was supposed to take 1 hour 15 mins (I had a scheduled appointment). I wonder if they put new filter in at all given the amount of oil that is leaking. I have called them several times and all they say is, they are trying to get me in urgently and the best they can do is 3 weeks later. What kind of trash service is this? I hope people steer clear of this place. Absolutely would not recommend this place. More

They do not answer their phones, ever. They do not return phone calls as promised. ever. They wouldn't give me a detailed list of what was wrong with my car. Their general manager bullied They do not return phone calls as promised. ever. They wouldn't give me a detailed list of what was wrong with my car. Their general manager bullied me to the point that I was crying over the phone. They gave me the wrong bill and then charged me 4 times as much as the bill listed. They returned the car to me dirty and without any gas in the tank. More

Jeremy checked me in for my 2nd covered routine maintenance visit for my Tucson and was pleasant to work with. In addition to the oil change, tire rotation and inspection, they also updated my navi maintenance visit for my Tucson and was pleasant to work with. In addition to the oil change, tire rotation and inspection, they also updated my navigation software and performed recall work that I was unaware of, all at no charge. More

The whole experience was very frustrating. Nothing had been communicated about the construction going on at the dealership. And nothing was communicated about the new process for checking in t Nothing had been communicated about the construction going on at the dealership. And nothing was communicated about the new process for checking in the car. So I sat in the lounge trailer for 40 minutes before they realize my car was still sitting outside. More

Break oil top up not filled, didn't reset the oil change reminder. Thank you reminder. Thank you More

Good friendly service al work done in a timely manner. A chore I am sure with all the construction work going on A chore I am sure with all the construction work going on More

I've always had great service at Bloomington Hyundai! This is where I bought my Hyundai Elantra. Everyone with whom I've ever worked has been incredibly friendly! This is where I bought my Hyundai Elantra. Everyone with whom I've ever worked has been incredibly friendly! More

area to improve: 1. car key was left in the car without letting me know. It's better hand over the key to the customer (the driver) after the service has been completed car key was left in the car without letting me know. It's better hand over the key to the customer (the driver) after the service has been completed and returning the car to the driver. 2. the front screen setting changed without explaining to me. I'd prefer you do not change my setting or let me know what the purpose of you changing it, and how to set back or managing the change. More

I was not mistaken in choosing your Dealership, thank you for the excellent work and attitude towards me, my choice of car was made correctly, thanks to Abdi, he is the best. Thank you very much!! for the excellent work and attitude towards me, my choice of car was made correctly, thanks to Abdi, he is the best. Thank you very much!! More

Luther Bloomington Hyundai always provides the best service. I will always come back for help! service. I will always come back for help! More