Luther Bloomington Hyundai - Service Center
Bloomington, MN
3,104 Reviews of Luther Bloomington Hyundai - Service Center
The engine in my Hyundai Sonata went out, Hyundai took all of the proper steps to help me, and I can’t thank them enough! all of the proper steps to help me, and I can’t thank them enough! More
Service staff, especially Sean, were friendly, helpful and very customer-service oriented. I will definitely return in the fall when my vehicle is due for additional maintenance. and very customer-service oriented. I will definitely return in the fall when my vehicle is due for additional maintenance. More
Was told my service would take about an hour; waited in designated area and saw workers coming in to let others know their car was ready. Expected the same for my car, so when I saw 3 black tuscons (my typ designated area and saw workers coming in to let others know their car was ready. Expected the same for my car, so when I saw 3 black tuscons (my type of car) done and parked (after about a half hour so I did not think it was mine) I continued waiting. Got a text 20 mins later saying it was done, and it was one that had been sitting there the whole time. Had to ask for my keys/receipt. Maybe this is how it’s done but no one seemed very helpful to me unless I asked. It was my first time getting a service done here and it was not very smooth. More
I was told about a couple things “wrong” with my car at the dealership that they had wanted me to spend up to 1k for. I ended up taking it to another shop and actually saw nothing wrong with what the deale the dealership that they had wanted me to spend up to 1k for. I ended up taking it to another shop and actually saw nothing wrong with what the dealership was claiming. Additionally I noticed scratches on my car doors that were not there beforehand- I have a video of my car being towed to the dealership and there were no dings on the doors or scratches. I didn’t notice until I was home so obviously it was too late to let the dealership know. My car was there for 4 weeks and for it to come out with scratches- also a long scratch- is unbelievable for a dealership. More
Prompt service. On time. Very professional service. Work was scheduled and was started on time and was completed in the proper time frame. It was overall a good experience. was scheduled and was started on time and was completed in the proper time frame. It was overall a good experience. More
Was greeted professionally and immediately when I pulled my vehicle into the service area. Austin reviewed the items that would be covered under the service package and provided me with an estimated time f my vehicle into the service area. Austin reviewed the items that would be covered under the service package and provided me with an estimated time frame and price for the job. Everything was completed on time and he was very informative - thank you very much!!!! More
My problem was not rectified and I was not allowed to talk to the tech guy. So the problem still remains and there is no solution to this. My car is under warranty and still not given good attention to g talk to the tech guy. So the problem still remains and there is no solution to this. My car is under warranty and still not given good attention to get this checked up More
I came in for an oil change and there was an issue discovered with my tires. The dealership explained everything to me that was needed, making it very understandable. I appreciate that very much. discovered with my tires. The dealership explained everything to me that was needed, making it very understandable. I appreciate that very much. More
Won't ever go any where else. Nancy is always the best to work with. Totally worth the drive from Woodbury to work with this service department. work with. Totally worth the drive from Woodbury to work with this service department. More
My car still had problems after I left so I had to come back, the person who was working on my car was a very rude/Mean guy I think his name was Sean, I’m going to a different location and getting a second back, the person who was working on my car was a very rude/Mean guy I think his name was Sean, I’m going to a different location and getting a second opinion and if they see the same problems he claimed he fixed I will be back ! Because I still her noises and the breaks also still have noises coming from them. More