Luther Bloomington Hyundai - Service Center

Received an anti theft update in my car, went quickly. Construction is a mess, but the service was still good. Construction is a mess, but the service was still good. More

I ended up waiting a long time for a fairly routine check-up, and it seems someone forgot to tell me when the service was completed, but when I asked what was going on with the car, they immediately co check-up, and it seems someone forgot to tell me when the service was completed, but when I asked what was going on with the car, they immediately comped my bill for the inconvenience without me asking. The service was quality and I appreciate the effort to make up for the mix-up. Overall a good experience. More

Jeremy was friendly and great to work with. Very efficient communicator. He explained everything in detail. Very efficient communicator. He explained everything in detail. More

I brought my car in for recall service. It was handled efficiently and quickly. Everyone that I interacted with was great. It was handled efficiently and quickly. Everyone that I interacted with was great. More

The dealer changed my vehicle key type from the original Sonata key style without my consent after starter repair and only provided one key. It is disappointing. Sonata key style without my consent after starter repair and only provided one key. It is disappointing. More

Even with the construction the costumer service and accommodation were excellent. This was my first service so I did not know what to expect. accommodation were excellent. This was my first service so I did not know what to expect. More

The service department was great! Not sure my problem is solved, but that might be a Hyundai bug, not a service issue. Not sure my problem is solved, but that might be a Hyundai bug, not a service issue. More

The service I received when finally picking up my Sonata after months in the shop due to parts on back order was very poor. Granted, the remodel trailer makes things difficult for the service team, but I wa after months in the shop due to parts on back order was very poor. Granted, the remodel trailer makes things difficult for the service team, but I was charged incorrectly for my rental car, and upon my review, asked to correct. I was told that my car would be washed, and it wasn't. It was filthy after months on the service lot. I was told that I could go to "Bobby and Steve's for a free 'cage' for my new catalytic converter." When I called there, they said that they don't do that. After leaving, I emailed my Service Rep and copied the Service Manager and GM to email me copies of the invoices. No one ever responded to that request. Again, the chaos of the temporary work center due to construction is difficult, but it should not interrupt service delivery as significantly as it did. ' More

Service was great my advisor we very professional and fun to work with. Can’t wait to see the new building to work with. Can’t wait to see the new building More

I took my Santa Cruz back in for a oil consumption check. It was a good experience. Jeremy was very helpful and punctual. It was a good experience. Jeremy was very helpful and punctual. More