Luther Bloomington Hyundai - Service Center

Nancy was great very professional she save me a lot of money she work with me she kept me informed I cannot say enough about her money she work with me she kept me informed I cannot say enough about her More

It was good and smooth and the work was done in a professional way. Good expertise and customer service : I feel like a was important. professional way. Good expertise and customer service : I feel like a was important. More

It took a little longer for my oil change than I would have expected since I’d made an appointment. About 1.5 hours. But Sean was friendly, oil change done and a clean car so all is well! have expected since I’d made an appointment. About 1.5 hours. But Sean was friendly, oil change done and a clean car so all is well! More

Awful communication throughout the entire process. There is no reason I should have to reach out to find out when I will get my car back and even when I do constantly get no clarity or incorrect answers. I is no reason I should have to reach out to find out when I will get my car back and even when I do constantly get no clarity or incorrect answers. I will never buy a car from Hyundai again. More

My 2021 Hyundai Elantra was towed to this dealership on June 1 as it had leaked anti freeze all over my garage . Yesterday I received a call the part ordered for my car was in & I should call for appointme June 1 as it had leaked anti freeze all over my garage . Yesterday I received a call the part ordered for my car was in & I should call for appointment ! I have checked for 2 days & it is not there ! I NEED a loaner car but no such luck . Wonder if I were a male that would make a difference ? Or younger ? Had my car there on May 17 as it was leaking antifreeze & they replaced the coolant temp sensor seal . I have NEVER had such poor service on my life ! I am very concerned about the problems with this new car . I don’t have many miles on it …believe it is less than 200 . I definitely am sorry I purchased it even though I really like the styling . I paid for the vehicle which was a big mistake . I even talked with the Sales Manager yesterday because I really need a car & I have been more than patient . Who knew after purchasing a new car I would be confined to home because my car is in the shop again ! I purchased the car on April 30th . With all the competition there is in the car business I am shocked at the treatment I have received . More

Always helpful. Never charge me for work not needed. Great at explaining things to me - do kit make me feel stupid because I do not know about cars. Great at explaining things to me - do kit make me feel stupid because I do not know about cars. More

I showed up with no appointment on a Tuesday morning with my Elantra making loud squeaking noises in the front end. Austin got my car in right away. I was in and out with new front brakes in less than two ho my Elantra making loud squeaking noises in the front end. Austin got my car in right away. I was in and out with new front brakes in less than two hours! Thanks again Austin for always making servicing my car easy. More

I would have appreciated if the oil change which was done is taken less time than it did. My experience with multiple other shops has indicated that this is possible. is taken less time than it did. My experience with multiple other shops has indicated that this is possible. More

My service advisor Sean was extremely helpful & communicative! I really appreciated his style & flexibility. I was very pleased to have planned work done at the same time as recalls, and a few ad communicative! I really appreciated his style & flexibility. I was very pleased to have planned work done at the same time as recalls, and a few additional recommended items. More