Luther Bloomington Hyundai - Service Center

SPEEDY, PROFESSIONAL, THOROUGH I have been taking my vehicle to Luther Bloomington Hyundai for years. Everyone there is welcoming, professional and speedy. Love It. Keep up the G I have been taking my vehicle to Luther Bloomington Hyundai for years. Everyone there is welcoming, professional and speedy. Love It. Keep up the GREAT work. Thank You!!! More

Welcoming Showed up on a snowy morning with some work being done in the service drive, but service writers still greeted me and checked my car in as normal. A m Showed up on a snowy morning with some work being done in the service drive, but service writers still greeted me and checked my car in as normal. A mixup occurred and the opposite side part was ordered, but it was quickly figured out and the correct part is on its way. I would bring my car back again. More

Brake job These guys not only did front and rear brakes for me on only a day's notice, but they also provided a courtesy car without me asking since I brought m These guys not only did front and rear brakes for me on only a day's notice, but they also provided a courtesy car without me asking since I brought my car in close to closing time. Incidentally, I buy all my cars from Luther Hyundai as well. More

Oil change Austin was a friendly helpful advisor. The waiting are is nice. The service took 1.5 hours which is way too long for an oil change! Austin was a friendly helpful advisor. The waiting are is nice. The service took 1.5 hours which is way too long for an oil change! More

Disaster turned around My car completely broke down the night before a trip. I needed a whole new engine. It could not have gone smoother, especially as I had Carleen keepin My car completely broke down the night before a trip. I needed a whole new engine. It could not have gone smoother, especially as I had Carleen keeping me updated all along the way thru backorders and delays. I finally got my car back after about 2 months, but had a great rental provided and Carleen keeping me updated so was very happy with the service. More

Good Job They changed my oil and informed me I had a headlight out and needed a cabin air filter and engine air filter. The waiting area was comfortable. They changed my oil and informed me I had a headlight out and needed a cabin air filter and engine air filter. The waiting area was comfortable. More

Awesome, Awesome!! I left my vehicle at the shop on Sunday and left the key in drop box. Went out of town for a week and when I came back my car looked great, clean and I left my vehicle at the shop on Sunday and left the key in drop box. Went out of town for a week and when I came back my car looked great, clean and Ran so well. Will do this again if I ever need service again. More

So far so good, but I haven’t actually picked up my vehicle yet. There was a crack on the windshield of the SUV I bought so it was supposed to be replaced...picking up tomorrow... so I’ll have to repor vehicle yet. There was a crack on the windshield of the SUV I bought so it was supposed to be replaced...picking up tomorrow... so I’ll have to report back. Tracy has been very good so far. More

GREAT Customer Service! Sean was the service agent that helped me with my 30,000 mile service appt. Besides that scheduled maintenance, I had 2 small nuts that fell off on m Sean was the service agent that helped me with my 30,000 mile service appt. Besides that scheduled maintenance, I had 2 small nuts that fell off on my trunk hatch and had a problem with my Bluetooth connection. He told me the Bluetooth problem required a $150 diagnostic charge. I declined. Sean offered to ask the technician to connect their phone to rule out the problem was with my phone. That was very nice. My appointment ended up being 30 minutes LESS than he quoted. I was very comfortable in their waiting room but was happy to be able to get back to work earlier than expected. I was also pleased to see that my 2014 Tucson (purchased new from this dealership) received a totally GREEN report card. I feel the daily care of my car was reflected in the report. They replaced the nuts for free and didn't find "problems" just to get more money out of me. After I paid for the scheduled service, Sean offered to sit in my car with me and look at my phone connection to Bluetooth. It turned out that my connection needed adjustments both on my phone and the cars touch screen. Sean spent the time to do both. I am not tech savvy and would have never been able to do the corrections that he did. I am grateful to Sean and his commitment to great customer service. Thank you Sean and Bloomington Hyundai. You went beyond my expectations to help me :) You deserve every one of those 5 stars! More

recall on car Had a recall on my car and was fixed also had some kind of noise but could not find it but they did and fixed it. Thank you Had a recall on my car and was fixed also had some kind of noise but could not find it but they did and fixed it. Thank you More