Luther Bloomington Hyundai - Service Center

Good, fast service I keep coming back because this is a dealer that cares about its customers after the sale. Always prompt, always knowledgeable and never trying to sel I keep coming back because this is a dealer that cares about its customers after the sale. Always prompt, always knowledgeable and never trying to sell me something I don't need. In a word, reliable. More

Truly amazing. The service I received was beyond what was expected! My repairs were completed sooner then expected. Austin made sure everything proceeded as planned The service I received was beyond what was expected! My repairs were completed sooner then expected. Austin made sure everything proceeded as planned and kept in touch with me throughout the repairs. More

New motor Timely and correct. Needed help with warranty, Austin called manufacturer and got approval for needed procedure. Got a rental and just had to wait f Timely and correct. Needed help with warranty, Austin called manufacturer and got approval for needed procedure. Got a rental and just had to wait for phone call More

Oil Change and Recall Great Service and a quick turn around. I was originally told the oil change and software recall update would take 2 1/2 hours, turned out to be just o Great Service and a quick turn around. I was originally told the oil change and software recall update would take 2 1/2 hours, turned out to be just over an hour. Very friendly staff. More

New tires Service staff worked well to get around problem of incorrect tire size being delivered, including getting a loaner and keeping me informed at a stress Service staff worked well to get around problem of incorrect tire size being delivered, including getting a loaner and keeping me informed at a stressful time. More

Terrible It was a terrible experience drug on all day with ever changing quotes. I left my car at 7:30am and basically got an oil change and tires swapped that It was a terrible experience drug on all day with ever changing quotes. I left my car at 7:30am and basically got an oil change and tires swapped that took all day!! There was no communication until after noon about my car, even though i called and left messages repeatedly for someone to call me. It was sheerly ridiculous and unprofessional I had a scheduled service that shld have taken one hour Also, it was overpriced and I brought in competitive coupons that austin told me wld be honored and then he didn't honor them. I asked for a synthetic oil change, because that's the only oil change I've ever done then when i picked it up he told me they did a semi synthetic blend??? The service and wuoting was far more ridiculous then i even have time to write about. When i arrived austin was having a conversation with another employee at his desk and didn't even acknowledge me for about ten minutes of standing in front of him. Very bizarre. Then he quoted me one cost for the work, then after noon a completely different cost for the same work More

3 hour wait I waited over three hours to get my one tire fixed watch people come and go I missed several appointments not happy at all smh I waited over three hours to get my one tire fixed watch people come and go I missed several appointments not happy at all smh More

Sean and Nancy were incredibly helpful. They take the care a I came there to have a couple of fobs reprogrammed. They wash my car the second time it came back they give you free oil change and wash my car again I came there to have a couple of fobs reprogrammed. They wash my car the second time it came back they give you free oil change and wash my car again there are amazingly helpful people Nancy and Shawn are just amazingly great people I'm so thankful that I found you guys and I live in Bloomington. Do I have to have service work done to get the car washed? More

oil change and inspection Great fast service. Alec was very friendly, explaining all details of appointment. Very nice waiting room with coffee, water, snacks, T.V. and compute Great fast service. Alec was very friendly, explaining all details of appointment. Very nice waiting room with coffee, water, snacks, T.V. and computer workspace. More

Staff was informative and courteous Came in for a bad fuel pump but they found and repaired air conditioning lines that were leaking and replaced a tail light I didn't know was out. All Came in for a bad fuel pump but they found and repaired air conditioning lines that were leaking and replaced a tail light I didn't know was out. All was under my extended warranty we bought when we purchased the car. More