Luther Bloomington Hyundai - Service Center

Service was fine but the appointment ran about 30 minutes longer than I expected. I had my own book to read so I was fine. You could perhaps provide a bigger variety of magazines to browse through. I lik longer than I expected. I had my own book to read so I was fine. You could perhaps provide a bigger variety of magazines to browse through. I like home decor and art. More

Simple task turning into a long process So I brought my Santa Fe in prior to going over 100K miles to repair a faulty passenger seat switch. The switch wasn't in stock, which was fine, so I So I brought my Santa Fe in prior to going over 100K miles to repair a faulty passenger seat switch. The switch wasn't in stock, which was fine, so I was told it would be ordered and I would get a phone call soon. Normally it takes two to three days for the return call, but I believe we were going on two weeks with no phone call. I called the repair dept and was transferred to the parts dept. The lady at the parts dept could not find my part or records that it was placed on order. She put me on hold, returned a few minutes later and told me that the part was on back-order but will be there tomorrow. (Translation: We forgot to order it so we'll overnight it.) Not my first rodeo. Fine. Brought my car in this week. Noticed the repair was going a bit longer than it should. "Dave B told me the tech didn't read the repair order, started changing out the drivers side switch instead of the passenger side switch, and broke the plastic seat base around the drivers side seat. ( I appreciate Dave's honesty) So now I have to take a 3rd trip down from Coon Rapids and back to get that fixed. Over 60 miles round trip. Haven't heard when that part is coming in either. Thought I would get a call today. Frustrating. More

Great Service Experience Came in for routine service, oil change. Enjoyed the time waiting - free coffee & wifi. Car came back clean inside & out plus a cookie. Overall great Came in for routine service, oil change. Enjoyed the time waiting - free coffee & wifi. Car came back clean inside & out plus a cookie. Overall great experience. More

Whatever i fixed i felt like got worst after i left you guys Long waits, and sometimes my car has engine problems.... after the visit which i don’t understand. Not saying you guys ruined my car. But you guys hav Long waits, and sometimes my car has engine problems.... after the visit which i don’t understand. Not saying you guys ruined my car. But you guys haven’t don’t much to make it better.. More

I had a check engine light on and brought my Santa Fe in for service. Replaced the timing belt. Had reoccurring issues with check engine light. I was told to bring it back. They were very courteous and work for service. Replaced the timing belt. Had reoccurring issues with check engine light. I was told to bring it back. They were very courteous and worked until issue was resolved. More

Best service in Bloomington The service rep was amazing, from beginning to end. Did not feel pressured and the recommended services fell In line with the mileage of my vehicle. The service rep was amazing, from beginning to end. Did not feel pressured and the recommended services fell In line with the mileage of my vehicle. More

Awesome Service Department Thank you for taking care of my Genesis Always very attentive and kind even when they are really busy. I had a great experience. Awesome Service D Thank you for taking care of my Genesis Always very attentive and kind even when they are really busy. I had a great experience. Awesome Service Department !!!!!!! More

Oil change Service identified a problem in the vehicle that I wouldn’t have recognized until it was really bad. I trust the service here to keep my car safe and Service identified a problem in the vehicle that I wouldn’t have recognized until it was really bad. I trust the service here to keep my car safe and in good running condition. They also connected my blue tooth and explained how to operate it. Thank you. More

Seasonal Tire swap The service experience was excellent and like clockwork. I was informed about additional services needed now or later. Car was ready as estimated. T The service experience was excellent and like clockwork. I was informed about additional services needed now or later. Car was ready as estimated. Thank you. More

Communication is key I’ve never had a “bad” experience at Luther, but this time I had to initiate the contact to find out if my car was ready to pick up, six hours after I I’ve never had a “bad” experience at Luther, but this time I had to initiate the contact to find out if my car was ready to pick up, six hours after I dropped it off (with an appointment). More