Luther Bloomington Hyundai - Service Center

Luther has my business We have been customers of Luther Bloomington Hyundai for over 12 years, and not once have they disappointed us. True professionals in ever sense of t We have been customers of Luther Bloomington Hyundai for over 12 years, and not once have they disappointed us. True professionals in ever sense of the word. Honest, trustworthy, and friendly. They do go the extra mile to make things right. More

I am not sure what was done in service. While the agent all what was there in invoice and said all of the service is performed. I specifically asked for washer fluid to be topped up as well While the agent all what was there in invoice and said all of the service is performed. I specifically asked for washer fluid to be topped up as well as warning light to be checked . At delivery time it was confirmed that all has been done as mentioned in the invoice. Now when I drove few miles washer low warnjng came as well as warning light came back as well. I was told that warning light has been reseted and washer fluid is topped up . I texted the agent and she again confirmed that washer fluid is topped up and there may be a sensor issue which may require replacement... I just went to a gas station and checked the washer fluid and it was empty so I filled a gallon of the same . The low washer fluid signal went away as well as warning light also got resolved! So I am not sure what all they do (and what they don’t do) when the vehicle is inside. We pay on trust that the service is done but only the mechanic knows it god knows !! I guess we still have to get out car serviced and trust what they tell or write on invoice and charge us !! NB when I raised this issue they send a sms they are sorry and they would give a free car wash and top the washer fluid to which I thanked them of being kind hearted but declined .. I am just saying some part of my brain is uncertain now whether they really do what they claim or just invoice even if the service was done or not ! Thanks More

They always go above and beyond I went in for an oil change but also had some quirks I wanted looked at. They resolved all my concerns, gave me a great car wash and sent me on my wa I went in for an oil change but also had some quirks I wanted looked at. They resolved all my concerns, gave me a great car wash and sent me on my way much quicker than I'd expected. More

Tip top service I brought my Genesis G90 in for an oil change and airbag service. I was contacted by Carleen, noting I had new tires and suggested they do an alignmen I brought my Genesis G90 in for an oil change and airbag service. I was contacted by Carleen, noting I had new tires and suggested they do an alignment! I was impressed that they noted a need and contacted me to let me know. Great service with a personal touch! More

Great Service and Support! I continue to come back to Luther Bloomington Hyundai for my service needs (and car purchases). I'm treated well and helped in a professional and exce I continue to come back to Luther Bloomington Hyundai for my service needs (and car purchases). I'm treated well and helped in a professional and excellent manner. The work done is timely and right. Austin is fantastic to work with! He went the extra mile this appointment to ensure that my extended warranty covered the repair. I'm a very happy customer! More

Great experience Austin McCutcheon in particular was very pleasant to work with, helped bridge the gap between technical and not-so-technical language, also was clear Austin McCutcheon in particular was very pleasant to work with, helped bridge the gap between technical and not-so-technical language, also was clear about expenses and helped me pragmatically think through what service was worth doing now vs. later. More

Well done! Greeted immediately upon arrival. Price and length of service explained thoroughly before disposing to the waiting area. Work completed in a timely Greeted immediately upon arrival. Price and length of service explained thoroughly before disposing to the waiting area. Work completed in a timely fashion. Full explanation of what was done and what may need to be addressed in the future. More

Auto service Everything done as requested in a timely way. The only problem I have is I’m tired of being surveyed every time I turn around. Everything done as requested in a timely way. The only problem I have is I’m tired of being surveyed every time I turn around. More

Santa Fe work We had brake service and some other general maintenance service performed on our Santa Fe. My wife also described a prominent vibrating noise coming f We had brake service and some other general maintenance service performed on our Santa Fe. My wife also described a prominent vibrating noise coming from under the hood which nobody else seemed able to hear. The noise is still there and seems to be getting louder. More

Wonderful Customer Service The customer service rep, Nancy, was so friendly and so helpful. She made the experience pleasant. I haven't been to a dealership for service in deca The customer service rep, Nancy, was so friendly and so helpful. She made the experience pleasant. I haven't been to a dealership for service in decades. I was expecting the old style where they try to avoid responsibility and charge the customer as much as possible. She was very straight forward about any possible charges and when it was going to take longer than expected got me set up with a loaner right away. The next day I was in and out with my vehicle running great again. More