Luther Bloomington Hyundai - Service Center

Always Great! Friendly, helpful, straightforward and willing to answer questions. It’s always a positive experience when I bring my car here. Keep up the great work Friendly, helpful, straightforward and willing to answer questions. It’s always a positive experience when I bring my car here. Keep up the great work! More

Its OK I wish the service adviser Matthew Haynie would have been more friendlier, care more and give more precise updates. When has been asked a question, he I wish the service adviser Matthew Haynie would have been more friendlier, care more and give more precise updates. When has been asked a question, he just simply didn't know an answer or simply didn't want to answer it. When he he texted me with an update to tell me what is wrong with my vehicle he didn't even mention the second issue or give an update to that, even though there was 2 issues on the ticket from the beginning. (The car was turned in with 2 issues)I had to call him and ask him about. Just in general this service advisor is not friendly and doesn't se?m to care much about customers! If you want real help and good relationship with your advisor, I'd talk to Dave B, he would give you a superior service and a smile!!! More

Very pleasant and friendly. Great quality and service every time I come back. Would have liked a little faster visit but multiple issues came up which I was informed of promptly. Great quality and service every time I come back. Would have liked a little faster visit but multiple issues came up which I was informed of promptly. More

Royal to customers Very reliable and trustworthy service advisor at the Luther Hyundai. Work was completed within short period of time. If customer can choose a service Very reliable and trustworthy service advisor at the Luther Hyundai. Work was completed within short period of time. If customer can choose a service advisor when she makes an appointment, that would be great. Last time, someone who gave me a terrible service came and tried to help me. I even made a note that i did not want to work with him when i made an online appointment. With that said, i wish they change online appointment system More

The work was done before my actual appointment time. Excellent service - I called Friday afternoon and they got me an apt for Saturday am and I dropped off Friday night and it was ready before I even wok Excellent service - I called Friday afternoon and they got me an apt for Saturday am and I dropped off Friday night and it was ready before I even woke up on Saturday am - that's good service. More

Knowledgeable people and friendly I really appreciate them making me feel important and really listening to my concerns. Said I didn't need filters changed this time. Nice to know the I really appreciate them making me feel important and really listening to my concerns. Said I didn't need filters changed this time. Nice to know they aren't just changing them for the money. More

Problem diagnosed and repaired I brought my car in to have a transmission issue looked at. Although the problem took more than a day to repair, I was offered a short term rental car I brought my car in to have a transmission issue looked at. Although the problem took more than a day to repair, I was offered a short term rental car which was also covered under the certified pre-owned warranty. The issue was repaired and my car is once again functioning properly. More

David Boogren is the best! David Boogren is a trustworthy and royal service representative to work with. Make sure your service representative is David Boogren! He is the BEST s David Boogren is a trustworthy and royal service representative to work with. Make sure your service representative is David Boogren! He is the BEST service representative in the Luther Bloomington Hyundai! More

replace ty rods Nancy O, the service manager did an outstanding job of keeping me informed. I was pleasantly surprised when it was less than the estimate. I like your Nancy O, the service manager did an outstanding job of keeping me informed. I was pleasantly surprised when it was less than the estimate. I like your coupon program. thanks. herbert n weisman More

Friendly service Took my Sonata in for the 30,000 mile maintenance this morning. Jamie was great, as always, and the service was done in about 90 minutes (I work one b Took my Sonata in for the 30,000 mile maintenance this morning. Jamie was great, as always, and the service was done in about 90 minutes (I work one block from the dealership and told them I was in no hurry). The service is always great, and I was given the expected cost up front. More