Luther Bloomington Hyundai - Service Center

Hybrid system shut down 60 mi into our weekend trip the hybrid system shutdown. Having blue Link really helped because they towed our car back the 60 miles. However we were r 60 mi into our weekend trip the hybrid system shutdown. Having blue Link really helped because they towed our car back the 60 miles. However we were responsible for finding transportation to the Rochester airport to get a rental. It took over a month for the dealer and the regional service techs to figure out that the hybrid system was okay but there were bad sensors. Luther Hyundai was really good about delivering a rental car and also delivering my car when it was ready. Now I'm in the process of trying to get reimbursed for the taxi and rental More

Great service, as always Well done by all involved. From being greeted immediately, to the honest estimate of both cost and time of service; this was a great experience. It's Well done by all involved. From being greeted immediately, to the honest estimate of both cost and time of service; this was a great experience. It's what I've come to expect from this dealership. Keep up the great work! More

AC replacement They were the most affordable in town for replacing my AC (I called several places beforehand). I was initially told it would take a few hours for the They were the most affordable in town for replacing my AC (I called several places beforehand). I was initially told it would take a few hours for the replacement but to my surprise I was in and out in an hour. They make sure to keep you in the loop on what's going on. Overall they're very friendly and very helpful. More

Top Notch Service Jamie and Austin are the best! Jamie continually updated me on the status of my car & made sure my bill was zero at the end of the day. Austin worked Jamie and Austin are the best! Jamie continually updated me on the status of my car & made sure my bill was zero at the end of the day. Austin worked diligently and efficiently--everything is working perfectly now! More

Good service Everyone helpful and friendly. Always comfortable coming in. They never talk down to you. This is the only place I will go for service on my Tucson. Everyone helpful and friendly. Always comfortable coming in. They never talk down to you. This is the only place I will go for service on my Tucson. Highly recommend this dealership. More

Service great job. However, not related to service. I suggest the sales team does more background prior to calling customers. Prior to my scheduled service a great job. However, not related to service. I suggest the sales team does more background prior to calling customers. Prior to my scheduled service appointment, I received a phone call from a sales member saying I should stick around and look at new models while I wait for the service on my car to be completed. This annoyed me because I literally purchased this car from the same dealership 6 months prior. To me, this came off as I unprofessional and greedy. More

Engine died , fell under recall Amazing ! This car was my first big boy purchase and they helped me get everything I needed and more for a very very reasonable price !! Amazing ! This car was my first big boy purchase and they helped me get everything I needed and more for a very very reasonable price !! More

Recent visit Service went well as usual., Jamie was great. I have been working with Luther Hyundai for quite a while and would recommend them to others. Service went well as usual., Jamie was great. I have been working with Luther Hyundai for quite a while and would recommend them to others. More

Auto repair Excellent job on repair work no problem any time nice waiting area for customers thanks For the great service thanks for the rental vehicle great ca Excellent job on repair work no problem any time nice waiting area for customers thanks For the great service thanks for the rental vehicle great car More

Polite, responsive, thorough. After researching the available Hyundai dealership service centers in the Twin Cities, we made the decision to go to Luther Bloomington Hyundai. We're After researching the available Hyundai dealership service centers in the Twin Cities, we made the decision to go to Luther Bloomington Hyundai. We're very satisfied with our choice. The service advisor staff are polite, responsive, and showed genuine interest in our vehicle concerns. During the repair process they were responsive to our inquiries and provided detailed information whenever we asked for it. We were in a unique position of not needing the vehicle for transportation, so we were able to leave it with the service department for as long as they needed to affect repairs and to identify any additional issues which needed attention. During that time, they kept us informed without us having to contact them for updates. From a customer service standpoint, I would rate the service department 5 our of 5 🌟 Stars. Additionally, the salespeople were also very kind and helpful whenever we were in the dealership. The customer waiting area (although we spent little time there) was bright, comfortable, and had a great beverage selection, including an array of Starbucks coffees. Our service advisor Matt gets a special recognition for his professionalism, as does the Service Manager Carleen for her obvious commitment to professional, personable customer relations. Luther Bloomington Hyundai made a concerted effort to treat us well and earn our future business. They succeeded. More