Luther Bloomington Hyundai - Service Center

Amazing Austin was extremely helpful, patient and understanding. He listened to my frustration about the car I bought. Excellent people skills. Jamie al Austin was extremely helpful, patient and understanding. He listened to my frustration about the car I bought. Excellent people skills. Jamie also was very efficient and good. I definitely would recommend this place to anyone who needed their car worked on. More

Friendly service with good communication I recently had a service appointment for an oil change, and they checked for any needed service. I added on the 7,500 mile brake check, new wipers, an I recently had a service appointment for an oil change, and they checked for any needed service. I added on the 7,500 mile brake check, new wipers, and new cabin air filter. They also took care of a recall software update I hadn’t known about, saving me a trip. More

Thorough and time-conscious Jamie and Austin were great! Jamie explained everything they were doing to figure out why my blind-spot detection isn't working and kept to the time h Jamie and Austin were great! Jamie explained everything they were doing to figure out why my blind-spot detection isn't working and kept to the time he promised my car would be ready. Austin was thorough but still serviced my car quickly. More

Constructive criticism Improvement Needed: 1. Fix problems correctly the first time. 2. Pay attention to the details. 3. Be able to hear the criticism without getting d Improvement Needed: 1. Fix problems correctly the first time. 2. Pay attention to the details. 3. Be able to hear the criticism without getting defensive 4. Take responsibility for errors and be direct. 5. Maintain eye contact even when your customer may not be happy. 6. Apologize when you make an error, do not get defensive More

Amazing service! I went in for service on my Hyundai because it was making a strange noise. Jamie helped me out tremendously and even though they had to keep my car fo I went in for service on my Hyundai because it was making a strange noise. Jamie helped me out tremendously and even though they had to keep my car for a couple of weeks to complete my 100% covered repairs - they gave me a very nice rental car during that time. Super professional and friendly crew! Extremely happy with my experience! More

Great service! Friendly, great communication always. Relaxed waiting area and comfortable. Jamie in service is great! All staff there is always friendly, helpful Friendly, great communication always. Relaxed waiting area and comfortable. Jamie in service is great! All staff there is always friendly, helpful and responsive to me. More

Brake Service The brake pad service was completed as scheduled plus installing nitrogen in the tires! Did not replace fog lights due to cost and also they are not The brake pad service was completed as scheduled plus installing nitrogen in the tires! Did not replace fog lights due to cost and also they are not required! More

Amazing service I have had A few problems with my Jeep I bought from here in January and my waaranty fixed covered it. Front desk in service is always very helpful an I have had A few problems with my Jeep I bought from here in January and my waaranty fixed covered it. Front desk in service is always very helpful and always start my car and clean the snow off. Amazing service, prices and people and I’m enjoying my Jeep. THANKS! G More

Great work, personal service Once again, an overall great job by the team at Luther Bloomington Hyundai. Was greeted promptly, asked the right questions and invited into the custo Once again, an overall great job by the team at Luther Bloomington Hyundai. Was greeted promptly, asked the right questions and invited into the customer lounge. The work on my b=vehicle was done when promised and at the estimated cost. I have lots of choices as to when I get my vehicle serviced: I choose Luther Bloomington Hyundai. More

Engine I had an engine problem on my sonata and when I brught to the dealership Jamie helped me, and the told Me that I needed a new engine but i didn’t have I had an engine problem on my sonata and when I brught to the dealership Jamie helped me, and the told Me that I needed a new engine but i didn’t have money for a new engine plus I bought my car 2 years ago and it was certified. Jamie helped me a lot and he was sending me while they were working on my car. They gave me a rental car while my car was at the shop. Luther Bloomington Hyundai is great, and they helped me when I needed them... More