Luther Bloomington Hyundai - Service Center

Wonderful It was a wonderful experience. Very helpful and the appointment was timely. Will come back again. My only issue is that the coupon had small print s It was a wonderful experience. Very helpful and the appointment was timely. Will come back again. My only issue is that the coupon had small print so was a bit deceptive but used it anyway More

Great Service from Beginning to End My experience with Luther Bloomington Hyundai was excellent from beginning to end. I have come to rely on my back-up camera. When it suddenly went b My experience with Luther Bloomington Hyundai was excellent from beginning to end. I have come to rely on my back-up camera. When it suddenly went blank, I called and got an appointment for service the next day. When I came in, the service department was ready, I was welcomed in and they checked to see if the vehicle was under any recalls. Since there were no recalls, we agreed on the service needed. I then went into the waiting area and settled down to do some work that I brought. Within 90 minutes, I received an email, a text and a visit that told me my car was ready. The service technician explained what happened, and, best of all, that it was covered under the warranty. The whole experience was smooth and effective. More

AC back on! I had new AC components installed in May. The system worked fine until mid-July when no cool air was entering my car. I took it in to dealer immediate I had new AC components installed in May. The system worked fine until mid-July when no cool air was entering my car. I took it in to dealer immediately and had it checked out. It turned out to be a loose connection from compressor to air lines and the cool air was leaking out. It was fixed in timely manner and, with much relief, no charge to me. So far the AC is working fine. More

meet my question and request Jamie listened my request carefully and worked on it. He reviewed and explained well about detailed items. He showed his respect and professionalism Jamie listened my request carefully and worked on it. He reviewed and explained well about detailed items. He showed his respect and professionalism to his customers. More

additional service brought vehicle here to replace shield cover seat was not covered under warranty service manager Carleen explained everything to me quoted me a price brought vehicle here to replace shield cover seat was not covered under warranty service manager Carleen explained everything to me quoted me a price and time frame no extra charges and done during time period she has great customer service skills we have 2 santa fes would bring either one here for service due to her professional help More

Professional The service was accomplished on the same day i brought in the Sonata. The cost estimate was accurate with no surprise cost increases. The work preform The service was accomplished on the same day i brought in the Sonata. The cost estimate was accurate with no surprise cost increases. The work preformed is also warrantied for a year. More

Time Efficient Service adviser was knowledgeable, got me in and out in a reasonable amount of time, car was cleaned and well serviced., Overall, a good experience Service adviser was knowledgeable, got me in and out in a reasonable amount of time, car was cleaned and well serviced., Overall, a good experience More

Smooth I had to have multiple items repaired or serviced. I waited while the work was completed which was not a problem. The lounge was always nice. My serv I had to have multiple items repaired or serviced. I waited while the work was completed which was not a problem. The lounge was always nice. My service person Nancy was friendly and helpful which is always the case at this dealership. More

Follow-Up on Previous Work This dealership has probably seen too much of me, but they are fantastic so I will keep going back!! I was told back in March that if I came back to h This dealership has probably seen too much of me, but they are fantastic so I will keep going back!! I was told back in March that if I came back to have a problem fixed from a previous misdiagnosis that they would do the fix for free, and they followed through! I am very happy with the customer service and the work done at this dealership! I live up in Blaine, but spend a lot of time in Richfield, so it's really only convenient to go here about 25% of the time, but I always find a way to get my car to Bloomington for work now! More

Great service experience Drop off went smooth and Carleen kept me posted via IM on the estimate, progress and completion. My car was ready ahead of schedule and under the cos Drop off went smooth and Carleen kept me posted via IM on the estimate, progress and completion. My car was ready ahead of schedule and under the cost estimate. Very painless service experience. More