Luther Bloomington Hyundai - Service Center

Excellent service. Immediate attention upon arrival. good feedback on what was necessary, the work was preformed correctly and in a timely fashion. AND the car was clea Immediate attention upon arrival. good feedback on what was necessary, the work was preformed correctly and in a timely fashion. AND the car was clean with out water spots. More

Efficient in getting the work done. Answered my questions and told me what needed to be done. Answered my questions and told me what needed to be done. More

It was a good experience. Professional staff from check in all the way to completing the job. Professional staff from check in all the way to completing the job. More

I have purchased my last 2 vehicles at this location. They have performed maintenance on both. The associates are always friendly and professional. I generally wait for the service performed and the wait They have performed maintenance on both. The associates are always friendly and professional. I generally wait for the service performed and the waiting area is clean and comfortable. More

Good service, but the wait time for an appointment is WAYYYYY too long! Long wait times for appointments is really annoying. WAYYYYY too long! Long wait times for appointments is really annoying. More

Easy to get appointment. Fast and reliable service. Conscientious and good customer lounge and available snacks and beverages while waiting. Fast and reliable service. Conscientious and good customer lounge and available snacks and beverages while waiting. More

Picked up the car when they said they would. Returned the car, serviced and washed when I was told it would be back. Refreshing. Returned the car, serviced and washed when I was told it would be back. Refreshing. More

The technician was very friendly to me and as soon as I artived my car was taken care of. artived my car was taken care of. More

We felt confused by the layout: where do we check in, how do we retrieve our car? We have anxiety and so did not feel comfortable with those processes. While waiting to retrieve the car, a staff member escor do we retrieve our car? We have anxiety and so did not feel comfortable with those processes. While waiting to retrieve the car, a staff member escorted another patron into line and placed them in front of us without acknou us. We felt sad and had an unmet need to be seen. There seemed to be some confusion also by staff as to our paperwork. Apparently, recalls are handled differently than other services and so we had to wait through two different lines only to be told our paperwork was in the car with the keys and we could just leave More

Fast service I love that the car was washed. The person that drove me car back to me changed the seating and opened up the roof and changed the steering wheel height. I thought that was super The person that drove me car back to me changed the seating and opened up the roof and changed the steering wheel height. I thought that was super weird. More