Luther Bloomington Hyundai - Service Center

The Nice Young Man who was my Service Writer, was a Great Guy & was Excellent. My Car was finished Very Fast this Time. Nice Work Dealership !! Guy & was Excellent. My Car was finished Very Fast this Time. Nice Work Dealership !! More

Luther Bloomington misdiagnosed our vehicle (and charged us for it) and made us tow it from Bloomington to St. Cloud Hyundai. As of now we are out over $950 and were left without a vehicle for 3 weeks. us for it) and made us tow it from Bloomington to St. Cloud Hyundai. As of now we are out over $950 and were left without a vehicle for 3 weeks. They originally diagnosed our vehicle as having a bad knock sensor but then changed their story and said our engine jumped time which would have to be covered under St. Cloud’s warranty so we had it towed. Once St. Cloud got it, it turned out it was a bad knock sensor all along which turns out is a well known issue of Hyundais and was covered under Hyundai warranty. While trying to get a hold of Nancy and the service manager we were offered no help and no messages were returned. Eventually Nancy from Luther Bloomington blocked my wife’s number. We have had no help from Luther or Hyundai in general. Hyundai doesn’t stand behind their dealers and Luther has not been an honest company to work with. I will never purchase another Hyundai at this point and will do my best my friends or family doesn’t ever have to deal with the crooks at Luther. More

Terrible service. Luther Bloomington Hyundai misdiagnosed our vehicle and we are out $879.14 and no one at the dealership will talk to us to help with our concerns. Na Luther Bloomington Hyundai misdiagnosed our vehicle and we are out $879.14 and no one at the dealership will talk to us to help with our concerns. Nancy even blocked my phone number. Luther Bloomintgton Hyundai told us we needed to have our engine replaced and that we need to have our vehicle towed to St Cloud Hyundia. The St. Cloud Hyundia found that our vehicle had a knock sensor issue which was covered under warranty and fixed it right away. Luther Bloomington Hyundia forced us to pay $351.18 for their misdiagnosis and forced us to pay for a tow from Bloomington to St Cloud $527.96. Now they will not even communicate with us or listen to our story. They will not help me with anything. They even blocked my phone number. I wish I could give 0 stars” More

Terrible service. Luther Bloomington Hyundai misdiagnosed our vehicle and we are out $879.14 and no one at the dealership will talk to us to help with our concerns. Na Luther Bloomington Hyundai misdiagnosed our vehicle and we are out $879.14 and no one at the dealership will talk to us to help with our concerns. Nancy even blocked my phone number. Luther Bloomintgton Hyundai told us we needed to have our engine replaced and that we need to have our vehicle towed to St Cloud Hyundia. The St. Cloud Hyundia found that our vehicle had a knock sensor issue which was covered under warranty and fixed it right away. Luther Bloomington Hyundia forced us to pay $351.18 for their misdiagnosis and forced us to pay for a tow from Bloomington to St Cloud $527.96. Now they will not even communicate with us or listen to our story. They will not help me with anything. They even blocked my phone number. I wish I could give 0 stars. More

Work was great, staff was friendly. Everything went smooth and as expected. Works well with my schedule Everything went smooth and as expected. Works well with my schedule More

Working with Austin is always a great expierence. He gets our vehicle in and out quickly each time. He gets our vehicle in and out quickly each time. More

They tech checked the diagnostic code P1326 and found that the Knock Sensor was faulty. He proceeded to change it out and install the latest programing from Hyundai. Excellent work and communication fr that the Knock Sensor was faulty. He proceeded to change it out and install the latest programing from Hyundai. Excellent work and communication from both tech and service personnel. More

They struggle to have correct contact info for me as the primary driver, they broke one thing while fixing another, and have not returned my call from a week ago regarding the new issue. primary driver, they broke one thing while fixing another, and have not returned my call from a week ago regarding the new issue. More

Pleasant people very informative the job was done very quickly. Appreciate the service and taking good care of everything. quickly. Appreciate the service and taking good care of everything. More

The wait was a little long for an oil change. Apparently I needed new air filter and I got a text asking if they should replace it. I never saw the text til after I left. After not responding the Apparently I needed new air filter and I got a text asking if they should replace it. I never saw the text til after I left. After not responding they should have come and asked me. I was waiting at Hyundai for the oil change to finish. Over all it was fine. More