Luther Bloomington Hyundai - Service Center

Service department is pleasant and any issues explained well. Waiting area is comfortable. I have not had any unexpected charges. well. Waiting area is comfortable. I have not had any unexpected charges. More

Oil change and tire rotation free as part of their warranty. Only took an hour. Nice waiting area warranty. Only took an hour. Nice waiting area More

The last time I came in no one called me to let me know the status of my vehicle. After two messages left to check on the status of my vehicle. the status of my vehicle. After two messages left to check on the status of my vehicle. More

Great service and communication usually. Most recent warranty issue. No comms for over a week on progress. Returned the car dirty after fixing a warranty issue that took 2 weeks to fix. It w Most recent warranty issue. No comms for over a week on progress. Returned the car dirty after fixing a warranty issue that took 2 weeks to fix. It would have been nice if they could have washed the dust off the car before returning as repairs took so long and the car was sitting outside. More

I was told you were the only Genesis dealership in the area and there was nothing about your location to lead me to believe it was anything but a Hyundai dealership. area and there was nothing about your location to lead me to believe it was anything but a Hyundai dealership. More

The service was good and excellent. Thank you treated with respectful and I will recommended with my family Hyundai. Thank you treated with respectful and I will recommended with my family Hyundai. More

They were people friendly. I appreciated the texts received for status of my vehicle. Thanks I appreciated the texts received for status of my vehicle. Thanks More

Service department was ready on arrival. They took care of everything quickly and it was all covered! Awesome! They took care of everything quickly and it was all covered! Awesome! More

We had our car towed in on a Sunday because it wouldn't start, they said they could not even look at it for 9 days. They could not offer us a loaner car because they had none available. When we bought t start, they said they could not even look at it for 9 days. They could not offer us a loaner car because they had none available. When we bought the extended Hyundai warranty from the dealership we were told we would be offered a loaner car for extended repair times. Also, for routine maintenance like oil changes it takes weeks to get an appointment. Other dealerships offer same day service for these services. We feel we are being held captive because we paid a lot of money for the extended warranty and cannot get timely service or repairs from this dealership. More

Prompt service and friendly advisors. I appreciated the interior detailing that was done on my car as I was not expecting that! I appreciated the interior detailing that was done on my car as I was not expecting that! More