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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.4
1,429 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,429 reviews

December 01, 2023

Dealership was nice beast and clean & Alberto was awesome! In the future, if I decided to purchase another vehicle, Alberto would be the one salesman that I would want to work with! More

by noricka21079
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Reil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Zagal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our dealership. Alberto is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new car! If you have any questions, please do not hesitate to come see us. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 01, 2023

Efficient. Good communication. Quick turnaround. Appreciate the complementary car wash! The rental car made the overall process very convenient More

by DJBELCHAK
Recommend Dealer
Yes
Employees Worked With
Phil
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Dec 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 01, 2023

Personable Dave Warner has a great memory and is very knowledgeable about truck functions. Great guy More

by KWKOPPENDRAYER
Recommend Dealer
Yes
Employees Worked With
David Warner, David Warner
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Dec 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Dave assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 01, 2023

A Max gave me very knowledgeable guidance you made sure that he was up front with everything that was going on with my car and he also looked up some things that I could get that was reasonable for my car More

by eugenesdaughter1961
Recommend Dealer
Yes
Employees Worked With
Max
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Dec 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for your awesome review! We're very happy to hear that Max was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 01, 2023

They were very nice and very good communication They reassured me everything was good Nice More

by MARQUEZ0215
Recommend Dealer
Yes
Employees Worked With
Charlie
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Dec 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

December 01, 2023

I was grateful to get my new lug nuts with the key installed on my vehicle. More

by MONIKA.RICKMYER
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Gadbois
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Dec 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience, Monika! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 30, 2023

great customer care. Long wait. But overall excellent customer service. Everyone very kind and respectful. More

by keys.kacs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Dec 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I am glad to hear that your visit was an overall positive one. Please contact me if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 30, 2023

My experience with Bao was great. He was very helpful and not the least bit pushy for a sale like I have experienced at other dealerships. I was referred to you dealership from a fri More

by natemiller8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffani Jorgenson, Bao Ho
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Nov 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know Bao and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 29, 2023

It was convenient, fast, clean, nice The person who helped me was very helpful and fast More

by mel_morgan78
Recommend Dealer
Yes
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Nov 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 29, 2023

Scott has been the go to guy for our family for years. Always the best experience! Thanks again! More

by josh@phenomdesigns.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Riestenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Scott's sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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