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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
727 Reviews

727 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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September 03, 2023

Clean. Friendly. Professional! I appreciate the communication and the detailed check of my car and the report that come with it. More

by calisargents
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair Team
Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Your review brightened my day! Thank you for sharing your positive experience, and I'd love to have you back at our dealership. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 03, 2023

Did a great job with the work that needed to be done on my work. Had it done sooner than time quoted. More

by amyp32382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 03, 2023

Good service very courteous and helpful took care of what I needed done and in a timely fashion More

by PHERZBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I am so glad we could take care of all of your needs at Luther Brookdale Chevrolet. Thank you for giving this feedback; I will be sure to share it with the team! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 03, 2023

Thr worker's did their job really well and i was fairly greeted and had a nice time at this dealership More

by mmohamud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Ruedy
Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 03, 2023

Thomas was great kept me very informed on my car and what to expect with my warranty More

by WILLIAMSJAVAE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Bady
Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 03, 2023

Great service I appreciated the loaner truck I live an hour away and that makes a big difference More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy strausser
Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Brian, thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luther Brookdale Chevrolet. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 03, 2023

I’ve been a customer since 2005, thought I’d get better treatment. My car was there over a month, never was able to get a rental even though I asked about one many times, went to pick up my car and it was More

by Btooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 02, 2023

Very professional and friendly. Kept me up to date with progress updates. Work done in a timely manner. Would go to get my lacrosse serviced there again. More

by mstar1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your outstanding rating about our service department. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 02, 2023

You are the worst at communicating. From the time I walked in to the time I picked up my vehicle, there was so much lack of communication. Will never return More

by tinamaharath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terri Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 02, 2023

Service was excellent. The maintenance work was done in the time stated at check in. The staff were informative and helpful. More

by wjstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Johnson
Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate your kind words about our service team. Thank you for choosing Luther Brookdale Chevrolet for your vehicle needs. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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