Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
727 Reviews
Call Service Center (612) 326-3850

727 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

Sort by
August 20, 2023

Carlos was fabulous and wonderful to work with. A great listener and took care of every issue I had. More

by lisakristinwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Aug 22, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I'm grateful for your kind words! Thank you for choosing us, and I can't wait to see you again in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 20, 2023

Good service I came in with no appointment but Zach took care of me with no hesitation he did a great job More

by LARRY.ANGELES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Aug 22, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate your review and I am glad to hear that you had a great experience with Zach. I look forward to working with you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 20, 2023

Had a great experience with my repair. The whole process was very smooth and seamless, along with the repair work was completed quite quickly. More

by rice3339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas B in the service department
Report | Print
Aug 22, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 20, 2023

Very good but very pushing about putting parts I did not need would I use they again maybe More

by randypeterson57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Aug 22, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 20, 2023

Very nice sells people in customer service. Very respectful services and think you very much. More

by kaytonn55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 19, 2023

I was dissatisfied with the wait time. I was told it would be up to 1.5 hours and it ended up being 2.5 hours for an oil change and 15,000 maintenance. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
Report | Print
Aug 21, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Jessica, it is apparent that your oil change service wasn’t carried out in a satisfactory manner. I hope to always provide a positive experience, and it appears your time spent with us does not reflect that value. Thank you for letting me know so I can make the necessary customer service adjustments. Please contact me at your earliest convenience if you’d like to discuss your experience further. I look forward to speaking with you soon. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 19, 2023

Always pleasant and professional service check ins with staff Typically timely service wait times and excellent service completed. Check out staff also friendly and courteous, Overall I’ve been ver More

by dlrittenbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Aug 22, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 19, 2023

Good service, courteous land polite staff. Am curren tly handicap and staff was helpful and courteous. More

by GORDYMEIER@MSN.CO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Aug 22, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 19, 2023

Casie Tulenchik does an awesome job, he’s great to work with and doesn’t try to up sell me on service I don’t need. More

by ken.mosheriii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casie Tulenchik
Report | Print
Aug 22, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to Casie. Please let me know if I can do anything further to help. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 19, 2023

Best customer service. Fast service and the employees are very knowledgeable and helpful, friendly. All around I like going there knowing that I will be treated fairly. More

by angela.dotson76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Snaza
Report | Print
Aug 22, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

1
...
53
54
55
...
73