Luther Brookdale Chrysler Jeep Dodge RAM

Listened to my needs The team at Luther cared about helping me find the right vehicle and financial plan for my needs. While other dealerships sought to convince me to cha The team at Luther cared about helping me find the right vehicle and financial plan for my needs. While other dealerships sought to convince me to change my mind about what I wanted, the team at Luther listened to me, gave me insight to what's available and were patient while I thought through what was best for me. Friendly and stress free, this has been my best car dealership experience to date! More

Buying used car All the people we dealt with were very friendly and knowledgeable. It was almost a joy to go used car shopping when you can deal with people like this All the people we dealt with were very friendly and knowledgeable. It was almost a joy to go used car shopping when you can deal with people like this. More

Stressed free and friendly service. I didn't feel pressured or overwhelmed by the sales people. They were really easy to deal with and super helpful. The whole experience was painless an I didn't feel pressured or overwhelmed by the sales people. They were really easy to deal with and super helpful. The whole experience was painless and enjoyable. I with recommend this car dealership to family and friends. More

Great experience! A much better experience than anticipated! Very smooth. Amanda and Bryan in sales were very helpful to work with! Benji in finance helped me get a gre A much better experience than anticipated! Very smooth. Amanda and Bryan in sales were very helpful to work with! Benji in finance helped me get a great deal as well! All around great team effort! More

Great people and friendly The sales staff and management were very helpful and customer oriented listened to my needs and did everything to meet them was a great experience pur The sales staff and management were very helpful and customer oriented listened to my needs and did everything to meet them was a great experience purchasing my new suv More

Great experience My experience at Luther Jeep was excellent. Knowegable and courteous staff. I would recommend this dealership to people who are in the market for a My experience at Luther Jeep was excellent. Knowegable and courteous staff. I would recommend this dealership to people who are in the market for a new car. More

Great & Friendly Service ! Being a first time buyer I was extremely nervous , my sales men and his team were fast friendly . We found the perfect car for me and my price range ! Being a first time buyer I was extremely nervous , my sales men and his team were fast friendly . We found the perfect car for me and my price range ! Everything was fast and efficient , I left with no worries I 100% recommend this Dealership! More

Good experience overall though somewhat typical. Heath Zimmerman was great and I highly recommend him as a salesperson. One negative about the experience was that the "pulse" feature that had been a Heath Zimmerman was great and I highly recommend him as a salesperson. One negative about the experience was that the "pulse" feature that had been added to the vehicle (a nice feature) actually costs $300 - whereas it seemed like it was included in the price when we talked about it. That was not well explained. So I had them disconnect it. We got the usual rust coat - clear coat presentation, which seems unnecessary for an almost new looking 2 year old car, and I declined. But everyone was nice and Mike the Finance Manager was also quite good; he was patient and worked with me to get the credit union I wanted. An ok deal on my trade-in but typical. Would suggest changing the radio station in the showroom - we thought it was kind of annoying, harder rock. Front desk lady deserves an award, super nice. Thank you. More

Worst used car buying experience Worst car buying experience I ever had. Brought used certify Jeep and had to return it within the five day policy due to issues with LED highlights a Worst car buying experience I ever had. Brought used certify Jeep and had to return it within the five day policy due to issues with LED highlights and tire rattle and shakes. Return the car back to dealership, sales manager agree to fix the headlight issues with new headlights and complete a wheel diagnostics. Agree to take back the car if issues was resolved. Thinking that the sales rep and manager will not lied to me, I did not ask for proof stating that car issue was resolved. Brought car home again, completed an detail inspection and noticed that only one headlight was replace when both should have been replaced. Not even sure if the wheel diagnostic was completed. Thus I decided to return the car back to the dealership. One other issue, the sales floor manager Bryan Herr had a issue with me because I request for all weather floor mat because car was supposed to come with all weather floor mat. He did not speak to me in a nice tone until my husband come in. In the end, he finally state that I can swap with one outside if I can find one. The review is suppose to be anonymous but I found out my review is not anonymous because sales rep knew. I would not recommend buying from this dealership. They will do their best to denied current and future claims. More

Great service All the staff was great and I left feeling that I got a great deal. I would for sure be back to purchase another vehicle and the Luther advantage is a All the staff was great and I left feeling that I got a great deal. I would for sure be back to purchase another vehicle and the Luther advantage is awesome. More