Luther Brookdale Chrysler Jeep Dodge RAM

Great Experience Everything was done as expected and on time. Actual expense was less than expected as well. They managed to accommodate my needs on short notice also Everything was done as expected and on time. Actual expense was less than expected as well. They managed to accommodate my needs on short notice also. Very much appreciated. More

Easy to Work With Great service by Randy Danielson. Very knowledgeable about how to find the options we were looking for. Keith in finance was friendly and easy to wo Great service by Randy Danielson. Very knowledgeable about how to find the options we were looking for. Keith in finance was friendly and easy to work with filling out the sale papers. More

Great Customer Service Great service by Sean Carmichael. Very friendly and informative! Keith in finance was also great to work with! Thanks so much for all your help! Great service by Sean Carmichael. Very friendly and informative! Keith in finance was also great to work with! Thanks so much for all your help! More

Great Listener It was time to retire my 2005 Pontiac Grand Prix with 219,000 miles. I had a short list of requirements for my new car: Sedan, V6, reliable, and somet It was time to retire my 2005 Pontiac Grand Prix with 219,000 miles. I had a short list of requirements for my new car: Sedan, V6, reliable, and something I could afford. Beyond that, bells and whistles were at my choosing. Luther dealerships have always been good to me from presenting the best cars, wide selection of vehicles, to service to meet my needs. Randy Danielson was the Sales Consultant who worked with me. I explained what I was looking for and what I needed, and he listened to every detail. We test drove a Chrysler 300S and chit chatted along the way. I liked the car, but I wanted to do some more looking. Randy followed up with a phone call and we talked about cars I looked at and cars He had available. Throughout this whole time Randy remembered what was important to me and said that he had another Chrysler 300S that I might be interested in. As it turned out, it was the car for me (and it had sunroof). We set up a time the next day, on his day off, to test drive and do paperwork. I am very happy with the car, buying experience and especially Randy's patients. Thank you for Listening More

Thank you I had to bring in my Caravan for some warranty work this past week. I emailed my go to service rep (Nicole) and she got me all setup in no time at al I had to bring in my Caravan for some warranty work this past week. I emailed my go to service rep (Nicole) and she got me all setup in no time at all with an appt and loaner car. I was dealing with a transmission issue and a fan issue. Both issues were addressed and I am now satisfied. Throughout the process Nicole and Dave kept in touch with me ensuring I knew what was going on. I can be very meticulous about many things but that did not bother either of them. You should be proud to have an employee like Nicole working for your team. She has a great attitude and always listens to what I have to say. I have always trusted everything she's told me in regards to me vehicles when they are in for service. She is the type of person that goes the extra mile to make a customer happy. I really enjoy working with Nicole when I have service issues. Please take the time and recognize what a wonderful job Nicole does on a day to day basis as a service assistant and employee of the Luther family. A person with her skill sets is rare in the service industry these days...especially the automotive service industry. Keep up the great work Nicole, you are awesome at what you do. Thank you again for taking great care of me. -RD More

Plesent Good Experience Very happy with my JEEP! I was looking for a Commander so I put my name on an email list! Got the 4:30am Called and spoke to Justin when they opened a Very happy with my JEEP! I was looking for a Commander so I put my name on an email list! Got the 4:30am Called and spoke to Justin when they opened and came in to see the Jeep! AMAZING! It was at the least 8k above my budget so I was VERY worried because the JEEP was everything I wanted! Keith worked his tail off to help me get the loan AND get the loan close to what I can afford! When I say WORK? I mean Work!!! Justin was very cool I like the fact he felt comfortable enough with me to talk family while Keith was working his Magic. Justin is VERY knowledgable about the vehicle. Set EVERYTHING up for me and explained everything so that I can understand. I was a little disappointed about the interactions after I bought the vehicle I had questions about the mileage. It's a V8 so I expect not so great milage but more than 179miles on a full tank. The JEEP was reading I was getting 10 miles a gallon. At times it reads single digits.8-9 miles a gallon then out the blue it reads 11 then goes back down. I was told it was my driving habits and or the aftermarket exhaust. The inspection from the dealership I was miss quoted on how many miles I get on a full tank. They were WONDERFUL but I was miss quoted! They wrote More miles than I actually get on a full tank so it seemed I was concerned for nothing. Felt like my concerns didnt matter. I STILL feel something is wrong..spark plugs? I dont know. Just gave up after a couple times calling and getting the same response. I was hoping to hear, "Hey bring it in... let's see whats going on" Still give 4 of 5 stars. Because of these guys I have my dream car! More

Service was outstanding I highly recommend Paul Palmer he took care of everything. He went way out of his way to make sure I was happy with the car and walked out the same d I highly recommend Paul Palmer he took care of everything. He went way out of his way to make sure I was happy with the car and walked out the same day with a beautiful vehicle. I also want to recommend if you are financing that you speak with Benji he's also great in getting you the lowest financing available. They treat you with utmost respect and don't make you feel uncomfortable. If your looking for a car/truck lease or own this is the place!!!! More

Treated Like Family We have Purchased 4 Vehicles From here!. Dad bought 2 trucks from here and had great experience with Paul Palmer. This guy will definitely work hard t We have Purchased 4 Vehicles From here!. Dad bought 2 trucks from here and had great experience with Paul Palmer. This guy will definitely work hard to get you the best price on what ever your looking for. So dad went back with Paul to buy mom a car, once again got a great deal. I was in need of a truck but didn't have the greatest credit. I was just gonna stop by and see what they had on the lot, and Drove home in a new truck! Paul and Al will definitely take good care of you, finding what you want getting you a good deal and getting you financed. Highly recommend this dealer. Ask For Paul! More

Good sales experience We came in wanting a particular color and trim level of a car, and it wasn't easy to locate. Justin stuck with it until we found one out of state, and We came in wanting a particular color and trim level of a car, and it wasn't easy to locate. Justin stuck with it until we found one out of state, and it was delivered in perfect condition. He was knowledgeable and easy to work with. Two thumbs up! More