Luther Brookdale Chrysler Jeep Dodge RAM

Excellent Experience I would definitely purchase a vehicle from them again. Everything was easy, I always received a response on my questions via email right away. Ardell I would definitely purchase a vehicle from them again. Everything was easy, I always received a response on my questions via email right away. Ardell was very nice to talk to when I was getting a quote for my car. Mike O'Halloran was super nice, and very knowledgeable on all vehicles that they offered for sale. Even on vehicles I wasn't allowed to touch or test drive :) He made sure everything was done, the car was ready for me when I got there, and that it was in superior condition. He also made sure all my questions were answered before leaving the dealership with my new car. Excellent person to work with. More

Scheduled repair appointment I scheduled an appointment to have my new van worked on; the passenger side heat would not adjust (a warranty repair), an oil change and an additional I scheduled an appointment to have my new van worked on; the passenger side heat would not adjust (a warranty repair), an oil change and an additional key fob synced. I had to wait about 8 mins. to be recognized and spoken to for my appointment. I had to wait almost 2 hours for a service appointment I was told would take less than 1 hour. I have to come back because they didn't have the part to repair the heat problem even though I was very specific about the problem when I scheduled the appointment. Washing my van did little to make me feel better about the time invested in a non-repair appointment. More

Great Experience My Salesman Justin was great to work with. He had all the answers to my questions and when I did ask something he wasn't sure about he found the answe My Salesman Justin was great to work with. He had all the answers to my questions and when I did ask something he wasn't sure about he found the answer instead of telling me what I wanted to hear. In the sales world this is very hard to find. This spokes volumes to me about the people working at Luther Brookdale. I had a great experience and I would highly recommend buying a vehicle from them. More

Friendly and helpful staff Our salesman, Heath, was amazing. Any questions we had, he either had the answer or didn't stop until he found it. He made us feel so comfortable with Our salesman, Heath, was amazing. Any questions we had, he either had the answer or didn't stop until he found it. He made us feel so comfortable with our decision to lease a vehicle from them. He didn't pressure us into anything and was so helpful with the leasing of our Jeep Compass. He made my first car dealership experience a terrific one. Not only will I be returning to Brookdale Chrysler, Jeep, Dodge, Ram for my next vehicle and asking for Heath, but so will my friends and family. More

great customer service Our salesman eric was extremely helpful and great throughout the entire experience while purchasing our 2015 Cherokee. I would highly recommend this d Our salesman eric was extremely helpful and great throughout the entire experience while purchasing our 2015 Cherokee. I would highly recommend this dealership to everyone. More

"The best experience when buying a car" We made a research over the internet looking for a new car. We found it in this dealership. Also we knew about this dealership because we live close We made a research over the internet looking for a new car. We found it in this dealership. Also we knew about this dealership because we live close to it.. Our first contact was by phone asking for the availability of the car, my son Nicholas went for a test drive next day. He told us about the approach of Victor Wiley the Sales Consultant and we can describe it as "non agressive". The process was really fast, and the deal was clear and convenient for us. We are sure this has been the better experience when buying a car and we strongly recommend this dealership and. of course, the people working there. More

5 star service My vehicle died as I was driving, all the lights on the panel lit up then nothing. I called a towing company it took 4 hours for me to get to the dea My vehicle died as I was driving, all the lights on the panel lit up then nothing. I called a towing company it took 4 hours for me to get to the dealership. When I arrived Barbara assisted me with a car rental that was so seamless it was done in less than 15 minutes. I forgot items in my car and Bryan Herr helped me after hours to gain access. The work ans assessment took a week and I was accommodated because of the time. Pleasant staff and consistent with resolving car issues. Best Dealership in town! More

Highly recommend working with Matt Matt Smith was wonderful to work with. He made my experience purchasing a wrangler unlimited very fun and exciting and was very patient. His communica Matt Smith was wonderful to work with. He made my experience purchasing a wrangler unlimited very fun and exciting and was very patient. His communication is superb. He promptly returned all phone calls and emails answering any and all questions that I had. Within my family including my most recent purchase, we have had 5 jeeps and counting. I can't imagine we will work with anyone but him in the future. I highly recommend him! More

Stress free vehicle shopping! I needed a new car in a hurry and had worked with Brian Herr before. I contacted him and within 2 days I was home with a brand new car! No pressure, n I needed a new car in a hurry and had worked with Brian Herr before. I contacted him and within 2 days I was home with a brand new car! No pressure, no stress, very happy with my experience. Also worked with Heath Zimmerman who answered all my questions and made several follow-up calls to make sure everything was going well! Will buy all of my cars in the future from Luther Brookdale. More

Tim Conners I recently purchased a 2014 RAM 1500 from Luther Brookdale Chrysler and was completely satisfied by my experience. The salesman, Tim Conners was frie I recently purchased a 2014 RAM 1500 from Luther Brookdale Chrysler and was completely satisfied by my experience. The salesman, Tim Conners was friendly, profession and attentive. He was able to answer any questions I had, was knowedgeable on his product and was able to keep the sale moving along in a timely manner. I would recommend Tim and the Luther Family to anyone I know who may be in th emarker for a new vehicle. More