Luther Brookdale Chrysler Jeep Dodge RAM - Service Center
Brooklyn Park, MN
427 Reviews of Luther Brookdale Chrysler Jeep Dodge RAM - Service Center
Had to put whole new engine in my Ram 1500 Brandon was good to work with and communicated to me clearly and helped make a very expensive fix a little less painful. He kept his word to me and ma Brandon was good to work with and communicated to me clearly and helped make a very expensive fix a little less painful. He kept his word to me and made good on promises. More
Oil Leak Dealership got me in and out in a matter of 48 hours. Had a tow truck pick up my vehicle, a rental ready, and I received a call within a day. Nicole a Dealership got me in and out in a matter of 48 hours. Had a tow truck pick up my vehicle, a rental ready, and I received a call within a day. Nicole at the shop was extremely friendly and easy to work with! More
Great service for first oil change on new vehicle Service personal great job! Victor was a pleasure to work with! Disappointed in your warranty department- had paint chipping on wheels -brand new veh Service personal great job! Victor was a pleasure to work with! Disappointed in your warranty department- had paint chipping on wheels -brand new vehicle couple hundred miles! talk to your dept head a few times-dissapointed that person wouldn't call me back on what was going on? Last I heard he was going to talk to district rep? Never heard back-please don't make you customers beg for a answer! That is not a good reflection of your dealership. Your dealership does some good things- but the last communication with warranty was not good! Sorry that is the part I remember most! Even Chrysler-no response-please work on improving this area!!! You guys are better then this. More
Great service with a SMILE!! I was greeted with a BIG SMILE by Steve and was told upfront what the cost would be and approximate time it would take and he was exactly right. He wa I was greeted with a BIG SMILE by Steve and was told upfront what the cost would be and approximate time it would take and he was exactly right. He was friendly and you knew he enjoyed his job!!! I was also greeted with a SMILE by Mikaila when it was time to pay. She makes GREAT popcorn to!! Everyone was pleasant. More
Will Come Back! Courteous , friendly employees. Brandon got me in quickly for an appointment and updated me throughout. Explained service of vehicle in layman's term Courteous , friendly employees. Brandon got me in quickly for an appointment and updated me throughout. Explained service of vehicle in layman's term & answered all my questions. Thank you Brandon Judge! More
quick and easy Dropped my Jeep off for service and tire repair. The service was done in no time. The waiting area had snakes and up to date reading materials, whic Dropped my Jeep off for service and tire repair. The service was done in no time. The waiting area had snakes and up to date reading materials, which help pass the short wait time. More
Great Nate was the first to respond to my presence, friendly, pleasant to myself and my spouse. Notified me that I was due for a tire rotation,, they were a Nate was the first to respond to my presence, friendly, pleasant to myself and my spouse. Notified me that I was due for a tire rotation,, they were able to add it to my visit. All the staff was professional and kind. More
Check Engine Light The check engine light came on in my Jeep. Dropped it off the the next day, didn't have an appointment. They still had it fixed by lunchtime. Turned o The check engine light came on in my Jeep. Dropped it off the the next day, didn't have an appointment. They still had it fixed by lunchtime. Turned out to be a bad thermostat. Thanks. More
TWO TIRES AND OIL CHANGE Nate made sure, 3-4 times, exactly what I wanted regarding my tires as to which two I wanted changed and where I wanted them placed on my van making Nate made sure, 3-4 times, exactly what I wanted regarding my tires as to which two I wanted changed and where I wanted them placed on my van making sure I and the mechanic were clear since I was a little foggy on what I was telling him being 730 in the morning. Thanks Nate and Jen. More
Pleasant experience Easy to get to,friendly help.had no problems with anything. Returned my vehicle as clean as I left it. I have absolutely no complaints about any of my Easy to get to,friendly help.had no problems with anything. Returned my vehicle as clean as I left it. I have absolutely no complaints about any of my experiences whenever I go there! More