Luther Brookdale Honda

My experience that day was probably the best I have ever had . Alex Bear is so nice and conscientious . I have never worked with anyone there that was as thorough as he was . I have tried three times to fil had . Alex Bear is so nice and conscientious . I have never worked with anyone there that was as thorough as he was . I have tried three times to fill out a survey you sent on an email and none of them seem to ever seem to “go “ More

Quick service! Took in my 2016 accord in for service and they took care of me quick. I’ll be bringing my car here more often! they took care of me quick. I’ll be bringing my car here more often! More

I got my oil changed and the service representative, Alex, said that I needed to also get my brake fluid changed. I explained the I just had got my brake fluid changed in December and it shouldn't nee Alex, said that I needed to also get my brake fluid changed. I explained the I just had got my brake fluid changed in December and it shouldn't need to be done again. I explained that if my brake fluid was clean that I would be writing a review on the website. He said that I should trust him and something about if we were sitting in church together the situation would be different. My break fluid is clean so the service rep was recommending something that didn't need to be done. My suggestion to Alex - take two minutes to check the fluid with the customer while they are at the dealership and own your mistakes. More

The service person was Very pleasant and very professional communicated very well with me on the phone about what was going on with my car car car car car car car car car car car car car car car professional communicated very well with me on the phone about what was going on with my car car car car car car car car car car car car car car car car car car car car car car car More

There are many reasons why I am a repeat customer. Brookdale Honda has the largest and best priced inventory in the Midwest. This experience was the best so far! Sue Xiong contacted me via email wh Brookdale Honda has the largest and best priced inventory in the Midwest. This experience was the best so far! Sue Xiong contacted me via email when I submitted an online inquiry and kept in touch for a week. When I came in he had the car I wanted ready to test drive. I was given a excellent deal with great apr financing. I’ve never felt so comfortable buying a new car! Thanks Sue! More

They have really great service and they help you to understand all of the charges and all of the work they are doing. Plus they call for approval of the work before they do it understand all of the charges and all of the work they are doing. Plus they call for approval of the work before they do it More

Service Agent John Jelle was a great communicator, offered wonderful solution for my car needing extra time, still had my car done before projected, for less than projected, and accepted my coupon. W offered wonderful solution for my car needing extra time, still had my car done before projected, for less than projected, and accepted my coupon. Will be pleased to work with him again! More

Great communication, informative, and great attitude. That is what I got from my service visit. Jelle went through everything I sked for and more. Kudos! That is what I got from my service visit. Jelle went through everything I sked for and more. Kudos! More

Great service. Your team has always done a great job for us over the years. The place is always clean and people are always happy to be there and provide excellent customer service. us over the years. The place is always clean and people are always happy to be there and provide excellent customer service. More

My experience was great. Alex was the best at Service and it was awesome looking at a used car with Chad. Will come back soon. it was awesome looking at a used car with Chad. Will come back soon. More