
Luther Brookdale Honda
Brooklyn Center, MN
Filter Reviews by Keyword
By Type
6,464 Reviews of Luther Brookdale Honda
Job well done Everything went well with my oil change and Maurice also reattached a piece of rubber to my door. He is very knowledgeable about everything associated Everything went well with my oil change and Maurice also reattached a piece of rubber to my door. He is very knowledgeable about everything associated with my CRV - Thanks Maurice More
Disappointed Looks like the main goal here is sales of as many possible services, rather than actually helping the customer. The sales push to do unnecessary and p Looks like the main goal here is sales of as many possible services, rather than actually helping the customer. The sales push to do unnecessary and previously done service was pretty strong. At the same time basic things that I asked for were not done. The fact that the advisor didn't know the vehicle didn't help either. The wait rooms were not accommodating, having.a couple of large TVs that streamed continuous dealership ads covering a third of the screen. More
Thorough tune up and engine diagnostics Friendly customer service and good communication. I appreciated the updates on the work , especially as it ended up taking a little longer than previo Friendly customer service and good communication. I appreciated the updates on the work , especially as it ended up taking a little longer than previously anticipated. More
Excellent service The communication was great. The price was fair. The waiting room was comfortable. Most importantly, my vehicle was repaired as promised. I would reco The communication was great. The price was fair. The waiting room was comfortable. Most importantly, my vehicle was repaired as promised. I would recommend Luther Brookdale Honda. More
Outstanding service and people skills as always. Would love to see your training manuals . As a VERY LONG TIME CUSTOMER I recommend Honda Brookdale without rese service and people skills as always. Would love to see your training manuals . As a VERY LONG TIME CUSTOMER I recommend Honda Brookdale without reservation . Keep up great work!’ More
Excellent service I received excellent service. Marlin explain all work and time when work will be finished. The Honda service team is easy to talk to and they answer a I received excellent service. Marlin explain all work and time when work will be finished. The Honda service team is easy to talk to and they answer all questions. More
Excellent Service Excellent service! Maurice kept us informed on our Honda and service was completed before promised! We have been a long time Honda customer and will c Excellent service! Maurice kept us informed on our Honda and service was completed before promised! We have been a long time Honda customer and will continue to buy our Honda’s from Brookdale Honda. More
Found a good deal!! I was able to find the perfect deal for the car I was shopping for. The dealership worked with me and provided a plan that best suited my budget with I was able to find the perfect deal for the car I was shopping for. The dealership worked with me and provided a plan that best suited my budget with the down payment. I would recommend the dealership and am very happy with my experience at Luther Brookdale Honda. More
Not coming back 200% better customer service this time around. Except now my car shakes at highways speed. I won’t be returning or recommending this service center to 200% better customer service this time around. Except now my car shakes at highways speed. I won’t be returning or recommending this service center to anyone I know. More
Satisfied Customer Service advisor, Jackie honored competing Honda dealer’s brake service special. He kept me informed every step of the way through my front brake servi Service advisor, Jackie honored competing Honda dealer’s brake service special. He kept me informed every step of the way through my front brake service and told me front rotors only needed resurfacing, not replacement. This saved me quite a bit of expense, and it was good to know I wasn’t sold something I really didn’t need. Jackie was very helpful and made my experience with the service department a very pleasant one. More