
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
Buyer Low end customer service. Unfriendly, this is the worth experienced I ever have. The sale person supposed to fill up the gas for my car and he didn’t. Low end customer service. Unfriendly, this is the worth experienced I ever have. The sale person supposed to fill up the gas for my car and he didn’t. What a liar. More
Expected better As far as the oil is changed I can not comment, as it is not visible to my eyes. I just trust that you have taken of it. . I came up with the servic As far as the oil is changed I can not comment, as it is not visible to my eyes. I just trust that you have taken of it. . I came up with the service coupon that does the delux car wash... but car still looked the same. I didn’t see a single drop of water even in the bottom. Windshield has all the dust still. So they have not taken care of it. . I expected a better care. More
Prompt service and excellent waiting room Visit made due to another Air Bag Recall. Customer service was excellent, the recall issue was taken care of promptly and Brookdale Honda has a very Visit made due to another Air Bag Recall. Customer service was excellent, the recall issue was taken care of promptly and Brookdale Honda has a very comfortable waiting area! More
Pretty good I would have given it a 5 but the alignment rack was broken, they had to take the car to the Toyota dealer, etc. All of the above extended my time at I would have given it a 5 but the alignment rack was broken, they had to take the car to the Toyota dealer, etc. All of the above extended my time at the dealership - not the service person’s fault More
Easy to work with Aaron was easy to work with. Luther gave us a fair price on a trade-in. The only thing was it took two hours to do the paperwork Aaron was easy to work with. Luther gave us a fair price on a trade-in. The only thing was it took two hours to do the paperwork More
Just interested in selling a car and nothing else Pushy sales rep, Almost rude. Went thru new vehicle items Mach-ten. Kept my trade in in my name- dmv mailed me new plates for the trade in 3 months Pushy sales rep, Almost rude. Went thru new vehicle items Mach-ten. Kept my trade in in my name- dmv mailed me new plates for the trade in 3 months after sale! Service reps were nice. Hard to get a person to answer when I called. More
Great servii Always fast and friendly. There's another Honda dealer closer to me but I still go here because they respect your time and do great work. Always fast and friendly. There's another Honda dealer closer to me but I still go here because they respect your time and do great work. More
Super friendly Friendly, fast and honest. Harlan was great. I asked him how long he had worked there. A long time...and I could tell he loved his job. Friendly, fast and honest. Harlan was great. I asked him how long he had worked there. A long time...and I could tell he loved his job. More
5 hours for an oil change and service work Took my car in to have an oil change and have the hands free Bluetooth repaired. They never updated me as to what was taking so long. Got my car back Took my car in to have an oil change and have the hands free Bluetooth repaired. They never updated me as to what was taking so long. Got my car back and hands free was still not working. Was told that feature works sometimes. Emailed several times never got a response. Do not go here for service work!!! 5 hours of my day was spent here and still not fixed. More
Great Staff Thankfully Adam Peterson talked me into NSD. I damaged my tire and rim and everything had to be replaced. Maurice came through and took care of it for Thankfully Adam Peterson talked me into NSD. I damaged my tire and rim and everything had to be replaced. Maurice came through and took care of it for me. The peach can’t reach. More