Luther Brookdale Honda

great service came here for recall work, maurice went out of his way to make sure that all work was completed before i came to pick up my vehicle. he went above and came here for recall work, maurice went out of his way to make sure that all work was completed before i came to pick up my vehicle. he went above and beyond by having a part overnighted so i wouldn’t have to schedule a second service appointment for my vehicle, which i really appreciated as i like about 45 minutes away, so it was a great convenience to get everything done in one appointment. More

Only problem was the length of time I was early if that made See above comments.regarding my service and assistance from Steve. Length of time was the only issue. I did arrive early and I am not sure if it was See above comments.regarding my service and assistance from Steve. Length of time was the only issue. I did arrive early and I am not sure if it was because I was early that took so long More

Worst service appointment ever I was told probably hour to hour and a half for oil change and rotation so I knew it was over booked from the start. I was fine with the wait but at t I was told probably hour to hour and a half for oil change and rotation so I knew it was over booked from the start. I was fine with the wait but at two hours to Ashley sending me a message and felt like a upcharge attempt to change $700 in filters (really) didn’t produce enough with oil change so then she responded ok. She then texted me car done just waiting for keys and then bill texted to me so I went up to pay while waiting for Ashley and the women behind cashier looked bothered to respond to me that message comes early can’t pay till sheets come to them. I sat down and no one so getting to 2 1/2 hrs for oil change I text Ashley still haven’t seen or talked to her in person to find out she went on lunch🙄. I have owned multiple Honda Odyssey’s for 17 years and really liked but this is the last I was so angry after leaving I get over booking to make a profit but that was maddening all I keep hearing with staff apologizing to people I didn’t even get that!!!!!!!!!👎 Patrick Becicka More

Oil change and look for a noise The service their is real good in Brooklyn Park . I have Bought 9 some are vans and one CRVand sales person was alway Nash and he is very good and alw The service their is real good in Brooklyn Park . I have Bought 9 some are vans and one CRVand sales person was alway Nash and he is very good and always take care of you. More

Easy car buying Had Jon T assist me with the purchase of my new Honda Ridgeline. Easiest car transaction I’ve ever experienced! Thanks again Jon, and Brookdale Honda Had Jon T assist me with the purchase of my new Honda Ridgeline. Easiest car transaction I’ve ever experienced! Thanks again Jon, and Brookdale Honda More

Very attentive, friendly, and professional staff I went in for an air bag replacement recall. I arrived 30 minutes early and it was no problem. The person working with me at the service center was I went in for an air bag replacement recall. I arrived 30 minutes early and it was no problem. The person working with me at the service center was friendly, helpful, and professional. She informed me as to how they would communicate with me when they were done and informed me she expected the work to be completed under the original time estimate of 2 hours. After about an hour waiting I received a phone call from a friendly staff member informing me that the work was done, asked me where I was and told me to wait there and he would come to me. That last customer friendly service act was enough to make me definitely want to come back for future vehicle trade ins. It was an enjoyable experience. More

Great service AAA+++ Good and fair negotiation, fast and friendly service. Saved time by starting our deal by internet and phone, finishing at store. I definitely recommen Good and fair negotiation, fast and friendly service. Saved time by starting our deal by internet and phone, finishing at store. I definitely recommend Luther Brookdale Honda! More

Lost my excitement After finding the automobile I wanted my experience went south. Everything was going great until we were filling out the paperwork. Nick was his name. After finding the automobile I wanted my experience went south. Everything was going great until we were filling out the paperwork. Nick was his name. He was helpful until I declined the extended warranty. His whole demeanor changed and made me uncomfortable. I will still buy the vehicle but will have my service done elsewhere. More

Exceptional! They made every effort to exceed my expectations and deliver great service. I am always pleased with their hustle and willingness to listen. I can alw They made every effort to exceed my expectations and deliver great service. I am always pleased with their hustle and willingness to listen. I can always rely on them for my automobile service needs. More

Great Service Mark Perra went above and beyond to provide the best service possible. He made certain my repair was covered under my extended warranty and provided Mark Perra went above and beyond to provide the best service possible. He made certain my repair was covered under my extended warranty and provided a rental car so I wouldn’t be inconvenienced. He rocks!! More